Outlet Server - Beach Club Bar & Grill

Seminole Hard Rock Hotel & Casino Hollywood; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid time off

Annual Bonus Opportunity

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a pool bar server to deliver food and beverages to guests around the pool area, ensuring a positive guest experience. You will greet guests, take orders, and coordinate with kitchen staff to ensure accuracy and timely service.

The role requires at least one year in high-volume food service, the ability to lift 10 lbs, and strong English communication. The environment is fast-paced and requires weekend and holiday availability, with a

Qualifications

• Minimum one year of high-volume food service; table service experience preferred.
• Ability to carry trays weighing at least 10 lbs.
• Ability to deliver a positive, memorable guest experience.
• Professional appearance and outgoing, energetic personality.
• Must be able to work weekends and holidays and all shifts.
• Must communicate effectively with guests in English.

Responsibilities

• Greet and serve guests in a timely and courteous manner.
• Take guest orders, serve food and drinks.
• Know menu specifications and abbreviations.
• Adhere to policies, state liquor laws and related materials.
• Handle payments in a courteous way.
• Communicate with kitchen expeditor and check order accuracy.
• Complete set-up and closing duties promptly.
• Maintain a clean, safe work environment.
• Address guest concerns or compliments to the manager on duty.
• Promote positive relations with guests and staff.
• Perform other assignments as directed.

Skills

Greet guests

Take orders

Food & beverage service

Customer interaction

English communication

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description

Under the direction of the Pool Bar Asst. Manager, the server is responsible for serving both food and beverage to guests throughout the pool bar and surrounding area ensuring a positive guest experience.

Essential Job Functions

• Greet and serves guests in a timely and courteous manner.
• Take guest orders, serve food, and drinks.
• Is familiar with all menu specifications and abbreviations.
• Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
• Collect various forms of payment in a courteous and efficient manner.
• Knowledgeable of restaurant (ordering) systems; expediting systems.
• Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
• Completes all set-up and closing duties in a timely fashion.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
• Promotes positive public/employee relations at all times.
• Perform other assignments as directed.

Qualifications

• Minimum one (1) year of high volume food service. Table service restaurant experience highly preferred.
• Must be able to carry trays that weigh a minimum of 10lbs. on one arm.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be comfortable with wearing short shorts and top that reveals abdomen area.
• Must be able to work in various weather conditions including but not limited to; rain, heat, and cold weather.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• The department operates from sunup to sundown; management expectation is that you must be able to work any shift including weekends and holidays.

Work Environment

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Beach Club is often hectic, fast-paced and at times crowded and noisy.
• This position is exposed to various weather conditions including, but not limited to; rain, heat, cold weather.
• May be exposed to casino related environmental factors including, but not limited to; second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.