Outlet Server

radiatehospitality; Palo Alto (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

radiatehospitality is seeking an Outlet Server to join our restaurant team and deliver warm, attentive service that creates memorable dining experiences. You will prepare your station, welcome guests with genuine hospitality, and provide prompt, courteous food and beverage service to ensure guest satisfaction.

We value energetic, personable team players who communicate clearly, work well with others, and uphold cleanliness and service standards in a fast-paced environment.

Qualifications

• Experience in restaurant, food & beverage, or hospitality environments preferred.
• Strong customer service and interpersonal skills.
• Able to communicate clearly with guests and team members.

Responsibilities

• Prepare assigned stations for service and ensure readiness before guests are seated.
• Provide attentive, prompt, and friendly food and beverage service throughout the dining experience.
• Answer guest inquiries with a professional and service-focused attitude.
• Take accurate restaurant reservations when assigned.
• Maintain a clean and organized work area and uphold sanitation standards.
• Collaborate with team to ensure a seamless guest experience.

Skills

Energetic

Personable

Customer service

Interpersonal skills

Communication

Teamwork

Job description

Outlet Server | Restaurant & Guest Experience

Serve with Energy. Connect with Guests. Create Memorable Dining Experiences.

We believe memorable hospitality is built around great food, genuine connections, and attentive service that makes every guest feel welcome.

We are seeking an energetic, personable, and service-focused Outlet Server to join our restaurant team. This is an exciting opportunity for someone who enjoys connecting with people, working in a fast-paced environment, and providing prompt and courteous food and beverage service.

As an Outlet Server, you'll help create a welcoming dining experience by preparing your station for service, assisting guests with their needs, and maintaining the high standards of service and cleanliness our guests expect.

What You'll Do

As a key member of our restaurant team, you'll help set the tone for an exceptional dining experience through genuine hospitality, attentive service, teamwork, and attention to detail.

Guest Experience & Hospitality

• Welcome guests with warmth, professionalism, and genuine hospitality.
• Promptly acknowledge and greet newly arriving guests in a courteous manner, following established service standards.
• Provide attentive, prompt, and friendly food and beverage service throughout the guest's dining experience.
• Respond to guest questions and inquiries with a positive, knowledgeable, and helpful attitude.
• Build genuine connections with guests and help create dining experiences that make them want to return.

Restaurant Service & Operations

• Prepare assigned stations for service and ensure they are properly set and ready before guests are seated.
• Have assigned stations inspected by a supervisor or manager prior to opening for service, following established restaurant procedures.
• Maintain wait stations in a neat, clean, organized, and guest-ready condition throughout the shift.
• Ensure station setup and restaurant service areas meet established cleanliness and sanitation standards.
• Work efficiently throughout the shift to help maintain smooth restaurant operations and timely guest service.

Reservations & Guest Requests

• Answer guest inquiries with a pleasant, professional, and service-focused attitude.
• Take accurate and complete restaurant reservations when assigned.
• Accurately receive and relay room service orders in accordance with established procedures.
• Communicate guest requests and special needs clearly to the appropriate team members.

Cleanliness, Sanitation & Teamwork

• Follow established food safety, sanitation, cleanliness, and restaurant service standards.
• Maintain a clean and organized work area throughout the shift.
• Collaborate with fellow servers, culinary team members, supervisors, and other hotel departments to provide a seamless guest experience.
• Support the team as business needs change and help maintain an efficient, welcoming, and professional restaurant environment.

What Makes You a Great Fit

We're looking for someone who combines genuine hospitality with positive energy and enjoys creating memorable experiences through friendly, attentive, and professional service.

Preferred Qualifications

• Previous restaurant, food and beverage, and/or hospitality experience preferred.
• Strong customer service and interpersonal skills with a friendly and professional approach.
• Ability to communicate clearly and professionally with guests and fellow team members.
• Strong attention to detail and commitment to providing accurate and timely service.
• Ability to multitask and remain positive and composed in a fast-paced restaurant environment.
• Ability to work effectively both independently and as part of a team.
• Commitment to maintaining cleanliness, sanitation, food safety, and service standards.
• Flexible availability based on business needs, including mornings, evenings, weekends, and holidays.

Why You'll Love This Opportunity

• Be part of a welcoming, energetic, and hospitality-focused restaurant team.
• Meet and serve guests from around the world.
• Make a direct impact on each guest's dining experience.
• Build valuable food and beverage, hospitality, and customer service experience.
• Work alongside a collaborative culinary and restaurant team.
• Develop your communication, service, and hospitality skills.
• Enjoy opportunities for professional growth and career development.