Outlet Quality Associate

Restoration Hardware; Dublin (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Restoration Hardware is looking for an Outlet Quality Associate in Dublin, Ohio, to oversee maintenance and housekeeping operations at our Outlet. The ideal candidate will ensure all areas meet high standards while demonstrating a commitment to quality and safety.

This role requires hands-on management of maintenance tasks, strong communication skills, and the ability to lift items up to 75 lbs. Candidates should have experience in project management and a proactive approach to problem-solving. Join our team and contribute to an elevated customer experience.

Qualifications

• Exceptional attention to detail in maintenance tasks.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Plan and oversee facility maintenance and repair operations.
• Ensure functionality of all facility areas and systems.
• Manage preventive maintenance programs and minimize disruptions.

Skills

Attention to detail

Strong communication skills

Project management

Organizational skills

Job description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Quality Associate to join our team in executing maintenance and housekeeping initiatives for the RH Outlet. They will work in close partnership with the Outlet Team to ensure all maintenance needs are met and are held to RH standards.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Plan, coordinate and oversee facility maintenance, repair, and housekeeping operations
• Ensure the upkeep and functionality of all facility areas, including the building exterior and interior, grounds, systems, and storage structures
• Manage preventive maintenance programs for equipment and operational assets, including doors, carts, dollies, tools, and ladders
• Minimize operational disruptions through effective prioritization, scheduling, and execution of preventive, predictive, and reactive maintenance activities
• Maintain a safe and compliant work environment by upholding OSHA and HAZMAT standards and requirements

OUR REQUIREMENTS

• Demonstrate a commitment to Quality with exceptional attention to detail
• Perform preventive maintenance and repair activities
• Identify opportunities for process improvement and implement practical solutions
• Demonstrate strong communication, organization and project management skills
• Manage multiple priorities and execute effectively in a fast-paced environment

OUR PHYSICAL REQUIREMENTS

• Lift and mobilize items up to 75 lbs. while utilizing appropriate equipment and techniques
• Maneuver effectively around Outlet floor, stock room and office
• This role entails prolonged standing, twisting, reaching, stooping, kneeling, squatting, bending and climbing