Outlet Quality Associate

RH; Schaumburg (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

RH seeks an Outlet Quality Associate in Schaumburg, Illinois, to ensure maintenance and housekeeping standards are met at the RH Outlet. The role involves managing facility upkeep, coordinating maintenance operations, and implementing preventive measures for equipment.

The ideal candidate will possess strong organizational and communication skills, demonstrate a commitment to quality, and manage multiple tasks in a fast-paced environment. Physical ability to lift items up to 75 lbs is required.

Qualifications

• Commitment to quality with exceptional attention to detail.
• Ability to perform preventive maintenance and repair activities.
• Strong communication and project management skills.

Responsibilities

• Plan and coordinate facility maintenance and operations.
• Ensure upkeep of all facility areas including exterior and interior.
• Manage preventive maintenance programs for equipment.

Skills

Attention to detail

Communication skills

Organization skills

Project management

Job description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Quality Associate to join our team in executing maintenance and housekeeping initiatives for the RH Outlet. They will work in close partnership with the Outlet Team to ensure all maintenance needs are met and are held to RH standards.

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Plan, coordinate and oversee facility maintenance, repair, and housekeeping operations
• Ensure the upkeep and functionality of all facility areas, including the building exterior and interior, grounds, systems, and storage structures
• Manage preventive maintenance programs for equipment and operational assets, including doors, carts, dollies, tools, and ladders
• Minimize operational disruptions through effective prioritization, scheduling, and execution of preventive, predictive, and reactive maintenance activities
• Maintain a safe and compliant work environment by upholding OSHA and HAZMAT standards and requirements

Requirements

• Demonstrate a commitment to Quality with exceptional attention to detail
• Perform preventive maintenance and repair activities
• Identify opportunities for process improvement and implement practical solutions
• Demonstrate strong communication, organization and project management skills
• Manage multiple priorities and execute effectively in a fast-paced environment

Physical Requirements

• Lift and mobilize items up to 75 lbs while utilizing appropriate equipment and techniques
• Maneuver effectively around Outlet floor, stock room and office
• This role entails prolonged standing, twisting, reaching, stooping, kneeling, squatting, bending and climbing