Outlet Processor

MERS Goodwill; Kansas City (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

Life Insurance

403B Retirement

401A Retirement

PTO accrual 15 days

Job summary

MERS Missouri Goodwill is seeking an energetic Outlet Processor to join the Bannister team. The position is hourly and full-time, with duties focused on donations handling, sorting, safety checks, and maintaining store and dock areas.

Outstanding customer service and teamwork are essential. The role offers a starting hourly rate of $15.50, with potential monthly bonuses up to $250, and a comprehensive benefits package for full-time employees.

Qualifications

• No degree required.
• Strong communication with customers and coworkers.
• Organized and able to handle donations and sales floor operations.
• Basic math skills including addition, subtraction, multiplication, and division.

Responsibilities

• Handle donations with care and respect.
• Sort goods into categories and place in bins.
• Inspect donated items for safety and quality for online sales.
• Maintain store cleanliness and inventory on floor, warehouse, and dock.
• Provide positive customer service to in-person and phone customers.
• Work cross-functionally with teams to improve operations.
• Follow all procedures and dress code.

Skills

Customer service

Communication

Organizational skills

Education

No degree required

High School Diploma or GED preferred

Job description

Required Travel:0%
Position Type:Hourly Full-Time
Hourly Rate:$15.50
Bonus Potential: Up to $250/month

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalOutlet Processorto join ourOutlet - Bannisterteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• No degree is required. High School Diploma/GED Preferred.


• The ability to communicate effectively with co-workers, customers, and management.


• Must be organized and capable of interacting with a diverse work population.


• Necessary math skills include addition, subtraction, multiplication, and division.

Primary Duties/Responsibilities

• Handles all donations with care and respect.


• Tip donations into bins and sort goods into categories.


• Inspect donated goods and remove potentially harmful items for safety and high-quality items for online sales.


• Maintain high quality and high quantity standards while working quickly and steadily.


• Efficiently and safely transports bins to and from the sales floor.


• Straighten, rotate, and maintain the cleanliness of the store, including the sales floor, warehouse, and donation dock, efficiently to adhere to Goodwill Retail Procedures.


• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.


• Establish and maintain positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.


• Read and follow all operational procedures and agency employee handbook policies


• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.


• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets.


• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.


• All other duties as assigned.


• Individual and family medical benefits for full-time employees working 30 or more hours per week.


• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.


• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.


• 403(B) Retirement on date of hire for employees working 20 or more hours per week.


• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.


• 401(A) Retirement on date of hire for employees working 20 or more hours per week.


• PTO Accrual up to 15 days based on hours worked.


• Paid holidays


• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.