Outlet Operations Leader - San Rafael Outlet

brobstongroup.com - Jobboard; San Rafael (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Outlet Operations Leader in San Rafael, California to build and lead a results-driven stock team to ensure the efficient flow of merchandise. This role involves championing inventory accuracy and operational standards.

You will be responsible for training the stock team and maintaining inventory integrity while managing product releases to delivery partners. Successful candidates should have a minimum of 2 years of leadership experience in retail, with strong analytical skills and a flexible schedule.

Qualifications

• 2+ years of leadership experience in retail, preferably in home furnishings.
• Strong analytical, problem-solving, and decision-making skills.
• Experience with inventory management systems.

Responsibilities

• Train and develop the stock team on safety protocols and policies.
• Oversee receipt and processing of merchandise ensuring accuracy.
• Maintain inventory integrity by monitoring key metrics.

Skills

Leadership experience

Analytical skills

Problem-solving

Inventory management

Flexibility

Tools

Mac OS

iOS devices

Microsoft Office

Google applications

Job description

Summary

The Outlet Operations Leader is responsible for building and leading a results-driven stock team to ensure the efficient flow of merchandise and exceptional operational standards. This role champions inventory accuracy, safety compliance, and strong cross-functional collaboration to deliver outstanding customer and delivery experiences. The leader drives continuous improvement of processing timelines and operational metrics while fostering a culture of accountability and quality.

Responsibilities

• Train and develop the stock team on safety protocols, inventory policies, and operational best practices.
• Oversee receipt, processing, and movement of merchandise from truck to storage to sales floor, ensuring accuracy and readiness for customers.
• Maintain inventory integrity by ensuring proper tagging and monitoring key metrics such as inventory accuracy and processing timelines.
• Coordinate and authorize product releases to third-party delivery partners and customers, ensuring accuracy and service standards.
• Manage disposition processes including authorized destruction of product marked out of stock (MOS) per company policy.
• Ensure operational interactions with customers and delivery partners meet company service expectations.

Requirements

• 2+ years of leadership experience in retail, preferably in home furnishings.
• Strong analytical, problem-solving, and decision-making skills with a solutions-focused mindset.
• Experience with inventory management systems and proficiency with Mac OS, iOS devices, Microsoft Office, and Google applications.
• Flexibility to work a dynamic schedule across all operational hours and adapt to changing priorities.
• Ability to lift and move items in excess of 100 lbs., maneuver throughout the sales floor and stockroom, and perform prolonged standing, bending, stooping, kneeling, and climbing.