Outlet Furniture Sales Pro | Bonus-Driven, Flexible Hours

Klingmans; Grand Rapids (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Klingman’s Furniture & Design in Grand Rapids, MI is hiring Outlet Sales Representatives for a fast-paced retail environment with strong performance bonuses. You'll guide customers through the full sales cycle—from greeting to closing—while earning a competitive base pay, paid sales training, and opportunities for bonuses by meeting monthly goals.

Join a family-owned, 125-year Michigan company, develop product knowledge of clearance and special-order merchandise, and collaborate with the

Qualifications

• High school diploma or equivalent.
• Retail or customer-facing sales experience preferred.
• Ability to work nights and Saturdays.
• Basic to intermediate computer skills.
• Self-motivated and able to work independently.
• Strong communication and customer service skills.
• Team-oriented mindset with a positive attitude.
• Reliable transportation and a flexible schedule.
• Cell phone required.
• Willingness to work extended hours when business needs require.

Responsibilities

• Meet and exceed monthly sales and productivity goals.
• Earn performance bonuses for surpassing sales expectations.
• Develop strong product knowledge of clearance and special-order merchandise.
• Greet customers in a retail showroom environment and confidently guide them through the buying process.
• Build rapport and identify customer needs to recommend products and solutions.
• Educate customers on product condition, features, pricing, and value.
• Prepare and present pricing clearly and accurately.
• Be responsible for all aspects of the sale from initial greeting through closing.
• Accurately enter customer and sales information into company systems.
• Perform proactive customer follow-up to support sales and customer satisfaction.
• Represent the Klingman’s brand with professionalism and integrity.
• Utilize company technology to ensure accurate ordering and communication.
• Work collaboratively with warehouse, delivery, and sales team members.
• Maintain showroom standards and operational excellence.
• Continuously improve performance through coaching and feedback.

Skills

High school diploma or equivalent

Retail sales experience

Customer-focused communication

Ability to work nights and Saturdays

Basic to intermediate computer skills

Self-motivated

Team-oriented mindset

Reliable transportation

Cell phone required

Willingness to extend hours

Job description

Klingman’s Furniture & Design in Grand Rapids, MI is hiring Outlet Sales Representatives for a fast-paced retail environment with strong performance bonuses. You'll guide customers through the full sales cycle—from greeting to closing—while earning a competitive base pay, paid sales training, and opportunities for bonuses by meeting monthly goals.

Join a family-owned, 125-year Michigan company, develop product knowledge of clearance and special-order merchandise, and collaborate with the