Outlet Cashier III

Goodwill Industries of the Inland Northwest; Spokane (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Cashier III to enhance customer experiences and ensure smooth cash register operations. In this pivotal role, you will be responsible for delivering exceptional customer service, managing cash transactions, and supporting store operations. This position requires a positive attitude and the ability to lead a team while adhering to company policies. Join a mission-driven organization that values teamwork and community impact, where your contributions will play a vital role in providing essential services to those in need. If you're ready to make a difference and thrive in a dynamic environment, this opportunity is for you.

Qualifications

• High School diploma or GED required.
• 1-3 months related experience preferred.

Responsibilities

• Maintain excellent customer service and cash register operations.
• Assist in store operations and provide leadership to personnel.
• Ensure compliance with Goodwill policies and procedures.

Skills

Customer Service

Cash Register Operation

Communication Skills

Team Leadership

Problem Solving

Education

High School Diploma or GED

Job description

Closes: 2/16/25 - (Outlet) Spokane, WA - Full-time/Hourly

Wage: $17.66 p/h

Employment Benefits: Click here for benefits

Note: Please apply early as the post may be pulled if enough qualified candidate applications are received. Thank you.

Summary:
Cashier III's are responsible for maintaining excellent customer service, cash register operations, sales floor functions, and safeguarding company assets in an accurate and efficient manner. Assist supervisory staff in store operation by performing assigned advanced tasks and providing leadership to assigned personnel. Must successfully pass credit and background check.

Education and/or Experience:
High School diploma or general education degree (GED). One to three months related experience and/or training.

Demonstrated knowledge of merchandise, cash register operation and change-making skills. Able to communicate effectively using tact and courtesy. Must demonstrate outgoing, pleasant personality and appropriate grooming and hygiene.

Essential Duties and Responsibilities include the following:

• Must demonstrate willingness and ability to adhere to all Goodwill's policies and procedures, CARF standards, Kaizen guidelines, safety and security regulations.
• Foster and demonstrate a positive team environment.
• Provide excellent customer service by acknowledging, assisting and thanking customers.
• Perform register tasks including verifying funds, accurately counting down register, maintaining cleanliness and stocking register areas.
• Accurately perform all register operations in compliance with Goodwill over and short policy.
• Collect payments, make change and provide receipts.
• Maintain store appearance to Goodwill standards including sales floor and parking lot.
• Accurately and efficiently follow Goodwill merchandising standards, i.e. product placement and stock rotation.
• Follow proper phone etiquette and use paging system.
• Follow all Goodwill loss prevention procedures.
• Perform miscellaneous duties, as assigned.

Cashier Responsibilities:

• Resolve customer issues in compliance with Goodwill policies and procedures.
• Train employees in a thorough, organized, and timely manner.
• Ensure the quality and quantity of work performed by designated cashiers is in accordance with company policy.
• Responsible, as designated, for directing the activities of store personnel; ensuring that all sales transactions are rung up and reported accurately.
• Provide feedback to supervisory staff on cashier employee performance.
• Assist supervisory staff with implementation of customer service, cash control, inventory control, and security procedures.
• Promote a safe and healthy work environment.
• Work cooperatively with other lead workers to support the supervisory staff and the productivity of the store.

Incidental Functions:

• Rotate merchandise tables and price and move furniture.
• Erase data from donated computers according to established procedure.
• Scan and sort donated books.

Additional Functions:

• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Work collaboratively with Workforce & Family Services to provide client services.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.

Job Posted by ApplicantPro