Outlet Associate

St. Matthew's House (Southwest Florida); Fort Myers (FL); On-site; USD 27,000 - 42,000; Full time

Job summary

St. Matthew's House in Southwest Florida is seeking an Outlet Processor to receive incoming product, sort and process merchandise, and maintain clean, orderly work areas.

You will assist with loading and unloading, move items between areas, and support the team in delivering compassionate, efficient service to guests.

No prior experience required; we train. The role requires standing, lifting up to 75 pounds with assistance, and occasional overtime or holiday shifts.

Qualifications

• High School diploma or equivalent preferred.
• No experience necessary, will train.
• Overtime and some holiday work may be required.
• Standing, walking, reaching, bending and stooping for long periods; lift up to 75 pounds with assistance.

Responsibilities

• Receive incoming merchandise and sort/process according to procedure.
• Maintain cleanliness of floorspace, restrooms, sorting areas and grounds.
• Assist with loading/unloading and moving items between work areas.
• Operate heavy equipment after training and certification where required.
• Support daily duties and cash wrap activities; communicate needs to leadership.
• Share the mission of St. Matthew's House with guests and the public.
• Adhere to policies and procedures of St. Matthew's House.

Skills

Professionalism

Teamwork

Time management

Communication

Safety awareness

Customer service

Dependability

Education

High School diploma or equivalent

Tools

Heavy equipment operation

Job description

OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

Description

OUR CORE PURPOSE:

As an expression of God's love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

General Summary

The outlet processor will receive incoming product, and sort and process merchandise according to proper procedure. Duties include maintaining cleanliness of floorspace and surrounding areas, including but not limited to, restrooms, product sorting areas, storage areas and grounds.

Responsibilities include receiving incoming merchandise. Subsequently sorting and processing them for the appropriate places. Also, foster long-lasting relationships and educate customers regarding our products and services. Additionally, facilitating the flow of product and merchandise to its final destination at the end of product lifecycle.

We operate in a safety-oriented, faith-based team environment that emphasizes organization, teamwork, compassion, efficiency, and excellent customer service. St. Matthew's House is faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

What We Are Looking For In You

• Maintain a high level of professionalism, including (but not limited to) safety, courtesy, and positive communication; ensure that other staff members do the same.
• Must be trustworthy, work well in a team environment, and maintain a neat, professional appearance.
• The ability to work safely and co-operatively in a variety of situations with a variety of team members is essential.
• Maintain cleanliness and appearance of warehouse(s), sorting area(s), storage container(s), restroom(s) and other surrounding areas; light grounds keeping may be required.
• Maintain cleanliness and appearance of the commercial waste receptacle area, including the breaking down of large unsellable items and placing neatly into appropriate receptacles.
• Responsible for the movement of processed and unprocessed product and other items between work areas.
• Required to operate heavy equipment; will be trained and certified as needed.
• Assist staff with the loading and unloading of items, ensuring that they remain undamaged and are placed in the correct position and location.
• Work closely with your supervisor and assist with daily duties.
• Ability to manage time, prioritize tasks, and balance cash wrap activity.
• Maintain the appearance of the cash wrap and surrounding sales floor area.
• Complete all tasks that are given in an efficient and timely manner.
• Communicate daily with the leadership of needs.
• Communicate clearly and calmly with guests and team members.
• Share the mission of St. Matthew's House with our guests and the general public.
• Perform duties, and assume additional responsibilities as directed by the Outlet Manager to ensure efficient store operations.
• Adhere to policies and procedures of St. Matthew's House.

Requirements

Education : High School diploma or equivalent preferred.

Experience : No experience necessary, will train.

Travel Demands : Flexibility in work hours; this position requires some overtime and ability to work on some holidays.

Confidentiality : Works with confidential information.

Mental/Visual Demands : Flow of work requires normal mental and visual capabilities.

Physical Demands : This position requires standing, walking, reaching, bending and stooping for long periods. The employee is required to handle, feel and/or reach with hands and arms and must frequently lift and/or move items up to 75 pounds with assistance.

Working Areas: Warehouse(s) and surrounding exterior and interior areas.