Cashier (PART-TIME)

St. Matthew's House; Naples (FL); On-site; USD 16,531,200 - 22,041,600; Part time

Job summary

St. Matthew’s House in Naples, FL is seeking a part-time Cashier to create a friendly, welcoming environment for guests. You will handle cash wrap tasks, greet customers, and utilize the POS system to process sales and inform guests about rewards programs.

The role requires prior retail experience, a strong work ethic, accuracy, and the ability to manage a fast-paced workload while representing a faith-based nonprofit committed to serving those in need.

Qualifications

• Experience in a retail sales environment with POS familiarity.
• Strong work ethic, high level of accuracy, and ability to handle a fast-paced workload.
• Face of the operation with guest-centric service expectations.

Responsibilities

• Manage time and prioritize tasks at the cash wrap.
• Provide excellent customer service by greeting and assisting guests.
• Answer calls with professional telephone etiquette.
• Operate the POS system and explain rewards program benefits to guests.
• Maintain neat cash wrap area and merchandise presentation.
• Support store events and assist Store Manager as needed.

Skills

Customer service

POS system

Time management

Communication

Cash handling

Education

High school diploma or equivalent

Tools

Point of Sale (POS) system

Job description

Our Core Purpose

As an expression of God’s love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

General Summary

A part-time Cashier helps to create a friendly and welcoming environment by greeting our guests and offering assistance. As the face of the operation, it is important to ensure the guest remains the top priority while balancing tasks and routines. Experience in a retail sales environment, which includes Point of Sale functions, some knowledge of merchandise and presentation techniques, and an understanding of the elements that drive retail operations profitability is desired for this position. To succeed as a Cashier, you should have a strong work ethic, high level of accuracy and ability to handle non‑stop and sometimes intense workload. St. Matthew’s House is a faith‑based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

Essential Functions

• Ability to manage time, prioritize tasks, and balance cash wrap activity.
• Provide excellent customer service by greeting, assisting, and thanking guests.
• Use excellent telephone etiquette when answering the telephone.
• Possess detailed knowledge of Point of Sale system, rewards program, and best guest relations practices and utilize all to provide exceptional customer service to every guest.
• Ability to communicate with the leadership of needs daily, and communicate clearly and calmly with guests and team members.
• Maintain the physical appearance of cash wrap and surrounding areas.
• Share the mission of St. Matthew’s House with our guests and the general public.
• Participate in store special events as scheduled by Store Manager.
• Perform duties, and assume additional responsibilities as directed by the Store Manager to ensure efficient store operations.
• Adhere to policies and procedures of St. Matthew’s House.

Requirements

• Education: High school diploma or equivalent.
• Experience: Retail and Sales background preferred.
• Confidentiality: Works with confidential information.
• Mental/Visual Demands: Flow of work requires normal mental and visual capabilities.
• Working Conditions: Schedule flexibility and the ability to work in a fast‑paced environment.
• Physical Demands: This position requires standing, walking, and bending for long periods. The employee is required to handle, feel and/or reach with hands and arms and must frequently lift and/or move items up to 25 pounds.