Outgoing Quality Control (OQC) Supervisor

Illuminate USA; Pataskala (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Illuminate USA, a new solar panel manufacturing venture in the Columbus, Ohio area, seeks an Outgoing Quality Control Supervisor to lead a team of inspectors ensuring shipments meet established quality standards and regulatory requirements.

You will manage statistical analysis of solar panel electrical parameters, maintain inspection records, and drive continual improvements in packaging, labeling, and overall product quality across Planning, Warehouse, Logistics, and Engineering.

Qualifications

• Bachelor’s Degree in Engineering or Science with 5+ years manufacturing experience in solar, electronics, semiconductor or automotive.
• Minimum 3+ years’ experience in a Quality Leadership function.
• Intensive experience in statistical process control and analysis using JMP and Minitab.
• Adept in quality improvement projects focused on packaging, pallet technology, warehouse and shipment-related damages on products.
• Experienced in systematic problem-solving via 8D Process, Six Sigma or other root cause analysis methods.
• Experienced in Process Flow Diagrams, Control Charts and Design/Process Failure Mode and Effects Analysis (D/PMEA).
• Has undergone specialized training in customer quality management, equipping them with the skills to ensure high standards of customer satisfaction and product quality.
• Strong communication skills to clearly convey information, engage with stakeholders, and adapt messaging to suit different audiences.
• Familiar with Enterprise or Material Resource Planning (E/MRP) or other similar databases.

Responsibilities

• Manage a team of Outgoing Quality Control Inspectors for product-level and packaging-level inspections to ensure accuracy and compliance with order specifications.
• Perform statistical analysis of solar panel electrical parameters to ensure compliance with tolerance requirements stated in customer agreements and product data sheets.
• Execute and manage quarantined solar products and drive timely disposition for such units.
• Conduct thorough unpacking and sampling of products after storage to ensure items are in optimal condition and match quality expectations.
• Gather and organize comprehensive shipment data including product details, shipment data, performance data, and tracking numbers.
• Maintain detailed records of inspection data with defect categorization and corrective actions taken; drive reduction of OQC defects through root cause analysis.
• Track key quality metrics, analyze patterns and trends and identify opportunities in product quality and packaging/shipment-related issues.
• Develop and execute training programs for quality inspectors to increase accuracy in product defect code identification and other quality assurance-related skills.

Skills

Statistical analysis

Quality leadership

Strong communication

Root cause analysis

Quality improvement

Education

Bachelor’s Degree in Engineering or Science

Master’s degree preferred

Tools

JMP

Minitab

PowerBI

Tableau

Job description

Job Summary

Reports to: Customer Quality Manager We are seeking an Outgoing Quality Control (OQC) Supervisor to manage a team of inspectors who ensure that all outgoing solar panel shipments meet established quality standards and regulatory compliance requirements. This position is responsible for creating and refining inspection documentation and ensuring submission of required product test performance data to customers as part of the order fulfillment process. The supervisor will collaborate closely with cross-functional groups (e.g., Planning, Warehouse, Logistics, Engineering) to uphold high-quality control standard and drive continual improvements in shipment quality protocols – done through stringent validation of packaging, labeling and over-all product quality and performance compliance. This position will also conduct statistical analysis on power performance of outgoing solar panels to validate compliance of power tolerances for all manufactured products.

Essential Duties and Responsibilities

• Manage a team of Outgoing Quality Control Inspectors who will conduct thorough product-level and packaging-level outgoing inspections to ensure accuracy, completeness and compliance with order specifications.


• Perform statistical analysis of solar panel electrical parameters (power, current, voltage, fill factor, etc.) to ensure compliance with tolerance requirements stated in customer agreements and product data sheets.


• Execute and manage quarantined solar products and drive timely disposition for such units.


• Conduct thorough unpacking and sampling of products after they have been stored to ensure that items remain in optimal condition and match expected quality standards.


• Gather and organize comprehensive shipment data which could include product details, quantities, shipment data, performance data, tracking numbers, etc.


• Maintain detailed records of inspection data with categorization of defects, non-conformances and corrective actions taken; drive reduction of OQC defect through root cause analysis and systematic problem solving.


• Track key quality metrics, analyze patterns and trends and identify opportunities in product quality and packaging/pallet/shipment-related quality issues.


• Develop and execute training program for quality inspectors to increase accuracy in product defect code identification and other quality assurance-related skills.

Minimum Qualifications

• Bachelor’s Degree in Engineering or Science with 5+ years manufacturing experience in one or more of the following industries: solar, electronics, semiconductor or automotive.


• Minimum 3+ years’ experience in a Quality Leadership function preferred.


• Intensive experience in statistical process control and analysis using statistical software (e.g., JMP and Minitab).


• Adept in quality improvement projects focused on packaging, pallet technology, warehouse and shipment-related damages on products, etc.


• Experienced in systematic problem-solving via 8D Process, Six Sigma or other root cause analysis methods.


• Experienced in Process Flow Diagrams, Control Charts and Design/Process Failure Mode and Effects Analysis (D/PMEA).


• Has undergone specialized training in customer quality management, equipping them with the skills to ensure high standards of customer satisfaction and product quality.


• Strong communication skills to clearly convey information, engage with stakeholders, and adapt messaging to suit different audiences.


• Familiar with Enterprise or Material Resource Planning (E/MRP) or other similar databases.

Preferred Qualifications

• Master’s degree in engineering or science (Chemistry and Physics)


• Experience in high-volume data management and reporting platforms (PowerBI, Tableau, etc.)


• Adept in reading product design/drawings, bill of materials and material specifications.

Illuminate USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law. Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Illuminate USA, a new standalone joint venture established by two global leaders in renewable energy, is building one of the largest solar panel manufacturing factories in the Western Hemisphere. This 1.1 million-square-foot factory is currently in advanced stages of preparation in the Columbus, Ohio area. Illuminate USA is seeking highly motivated team members to help the company grow from startup to a full scale, industry leading manufacturer with $1B - $2B expected annual revenue and over 1,200 employees in less than two years. This will be a fast-paced and exciting time in our history as we are building something great from the ground up here in central Ohio. We offer competitive pay, benefits, and ongoing career development opportunities. Come join our collaborative, people-focused, and innovative workplace as we embark upon this unique and exciting journey!