Outdoor Supply Hardware Redwood City - Lead- Cashier - Full-Time

Central Network Retail Group, LLC (CNRG); Redwood City (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company is seeking a Lead Cashier for their Redwood City store. This full-time role involves supervising store activities, ensuring customer satisfaction, and maintaining store operations. The ideal candidate will embody the company's values and demonstrate excellent leadership and communication skills.

Qualifications

• Experience in a retail management position preferred.
• Strong leadership skills with the ability to motivate a team.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead and supervise store operations in the absence of management.
• Ensure exceptional customer service and satisfaction.
• Manage inventory and coordinate merchandise orders.

Skills

Leadership

Customer Service

Problem Solving

Communication

Time Management

Education

High School Diploma or Equivalent

Tools

Forklifts Certification

Job description

Outdoor Supply Hardware Redwood City - Lead- Cashier - Full-Time

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Outdoor Supply Hardware Redwood City - Lead- Cashier - Full-Time

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Summary

The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

Summary

The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

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Essential Duties and Responsibilities, Include but are not limited to

• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and news
• Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations
• Supervising other associates as assigned
• Maintaining a high level of enthusiasm, commitment, and energy, and motivating other associates to do the same
• Providing appropriate solutions to customers questions
• Keeping up-to-date on all current programs, company procedures, and communicating them to all team players
• Properly coordinating merchandise orders to keep up with sales trends and customer demands
• Completing cycle counts in a timely manner and reconciling any inventory discrepancies
• Demonstrating leadership and adhering to CNRG’s Mission, Vision, and Values.
• Training all incoming new associates in product knowledge, selling skills, and customer service.
• Maintaining the appearance of the sales floor and stock areas to include stocking product
• Creating merchandise displays to improve sales and ease of shopping
• Working with other associates in order to complete tasks and achieve budgeted goals
• Cleaning the store and exterior areas of the facility
• Helping identify and correct safety problems or hazards.
• Completing price shops and price changes in a timely manner
• Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk
• Must complete the HCI product knowledge course, be able to complete opening and closing procedures and master all store customer service skills to include, but are not limited to banding lumber, cutting keys, mixing paint, keying locks and cutting flooring
• Other functions as assigned by her/his supervisor
  
  

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A Successful Team Leader

Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Team Leader must understand aggressive customer service and be team-oriented. They must be able to develop good management and organizational skills. Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management. They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.

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This job is an hourly position. There are no guarantees for career progression. This does not mean that you will not be considered for other store positions or opportunities. CNRG’s culture is to promote from within and consideration will be given to CNRG’s candidates with experience.

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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