Outdoor Space Attendant-WeHo

IS Sunset Management LLC; West Hollywood (CA); On-site; USD 41,000 - 46,000; Full time

Job summary

PUBLIC in West Hollywood is seeking an Outdoor Space Attendant to deliver exceptional guest service and cultivate relationships with guests in a luxury setting. You will create a welcoming, clean environment and maintain a dynamic space with activities and brand experiences.

The role requires a deep understanding of luxury hospitality, strong communication, and the ability to thrive in a fast-paced, high-volume venue. This is a full-time hourly position in a premier hotel environment.

Qualifications

• Luxury or lifestyle hotel F&B operations knowledge.
• Excellent guest service mindset with the ability to resolve issues professionally.
• Strong communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Maintain a clean, organized space with dynamic activities and guest requests.
• Assist with special events, activations, and brand experiences.
• Maintain visible floor presence to engage guests and staff.
• Perform light clean-up after guests leave, fetch an umbrella, or answer guest inquiries.
• Straighten furniture moved by guests.
• Report guest incidents to management and ensure quick resolution.

Skills

Guest service mindset

Communication

Problem solving

Fast-paced environment

F&B operations

Job description

• Location 8300 W Sunset Blvd,West Hollywood, CA, 90069,United States
• Base Pay $20.87 / Hour
• Employee Type FT Hourly Tipped

Description

SUMMARY/OBJECTIVE

The Outdoor Space Attendant responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, and anticipating and delivering guests’ needs. This role will ensure excellent guest experience through attentive floor presence and elevates the space by providing a welcoming and clean environment.

ESSENTIAL JOB FUNCTIONS

• Maintain a clean and organized space filled with dynamic activities and guest requests.
• Support the execution of special events, activations, and brand-driven experiences.
• Maintain a visible presence on the floor to engage with guests and teams, setting the tone for service excellence.
• You may be asked to do light clean up after guests leave a space, fetch an umbrella, or answer guest inquiries.
• Straighten any furniture that has been moved by guests.
• Report any guest incidents to Management and get them resolved as quickly as possible.

Requirements

REQUIRED SKILLS AND QUALIFICATIONS

• Deep understanding of luxury or lifestyle hotel food and beverage operations.
• Exceptional guest service mindset with the ability to resolve issues professionally and decisively.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to thrive in a fast-paced, high-volume, and dynamic environment

Summary

OVERVIEW

At PUBLIC, service is at the heart of everything we do. Our team delivers a service that is personal, gracious, friendly, knowledgeable, and genuine. We believe in creating memorable experiences by connecting with guests on a human level—through passion, empathy, curiosity, and authenticity. We welcome candidates from all backgrounds and experiences. We are an inclusive employer and celebrate diversity in all forms. PUBLIC is committed to creating an environment where everyone feels welcomed, respected, and supported. This is a unique opportunity to join the latest venture from iconic hotelier Ian Schrager and help shape the continued growth of the PUBLIC brand.