Outdoor Pursuits Attendants and Coaches

Homewood Services LLC; United States; On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Seasonal

Full-time

Non-Exempt

Employer-sponsored 401k

Employee Meals (Winter Only)

Recognition Programs

Job summary

Homewood Mountain Resort, part of Discovery Land Company, is seeking Outdoor Pursuits Attendants and Coaches to support daily activities across the mountain, land, and lake. You will greet guests, help with gear, and assist Guides and Coaches in setup, safety, and program delivery.

Tier 1 Attendants are entry-level, Tier 2 Coaches lead tours and clinics; must hold First Aid/CPR and a valid driver’s license.

Qualifications

• Attendant role requires entry-level outdoor recreation, hospitality or guest service experience.
• Coach role requires 1+ years of coaching or activity leadership; sport certifications preferred.
• Current First Aid/CPR certification is required or obtainable before start.
• Comfortable working in winter mountain conditions.
• Excellent communication and guest service mindset.
• Valid driver's license in good standing.

Responsibilities

• Activity Support & Guest Experience: assist daily activations across Outdoor Pursuits on the mountain and club facilities.
• Greet members and guests, check them in for activities and direct to Guide/Coach.
• Assist Guides and Coaches with group setup, equipment distribution and activity breakdown.
• Coach tier: lead tours, clinics, and group activities including kids' programming.
• Equipment prep, inspection, and staging for safety and guest readiness.
• Maintain and store equipment to club standards and track inventory.
• Escalate maintenance needs to Outdoor Pursuits Coordinator.
• Support seasonal transitions and readiness of activity areas.
• Adhere to safety protocols and weather/condition assessments.
• Maintain current certifications (First Aid/CPR; coaching certifications as required).
• Communicate hazards or changes to leadership promptly.
• Keep Outdoor Pursuits base organized and stocked.
• Support other departments during peak periods.

Skills

Tier 1 Attendant experience

Tier 2 Coach experience

First Aid/CPR certification

Winter outdoor terrain experience

Interpersonal skills

Valid driver's license

Job description

Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company’s locations: Homewood Mountain & Lake Club, set on the West Shore of Lake Tahoe in Homewood, California.

Homewood is seeking Outdoor Pursuits Attendants and Coaches to join the Outdoor Pursuits Department this winter. The Outdoor Pursuits Attendant or Coach is a hands-on, member-facing role supporting daily activations across Homewood's mountain, land, and lake programming. Attendants keep every outing running smoothly behind the scenes and in member areas, while Coaches additionally step forward to lead groups on the mountain and around the property in resort tours, training clinics, and group activities for members and guests of all ages. This role requires a proactive, safety-minded team player who takes pride in preparation, service, and guest connection. Whether staging gear for the day's activities or leading a games, the ideal candidate brings energy, reliability, and a genuine love of the outdoors to every shift. Working closely with the Outdoor Pursuits Coordinator and Guide team, the Outdoor Pursuits Attendants and Coaches helps deliver Homewood's adventure programming, one setup, one lesson, and one great day at a time.

Key Responsibilities

• Activity Support & Guest Experience: Support daily activations across Outdoor Pursuits on the mountain, across the property and in Club Facilities.
• Greet members and guests, checking them in for activities and directing them to the appropriate Guide, Coach, or captain.
• Assist Guides and Coaches with group setup, equipment distribution, and activity breakdown.
• Coach tier: lead resort tours, structured sessions, clinics, and group activities, including kids' adventure programming, games, and entry-level instruction.
• Equipment & Trip Preparation: Prep, inspect, and stage gear and equipment ahead of each activity, confirming everything is safe and guest-ready.
• Maintain, clean, and store recreational equipment to manufacturer and club standards.
• Track equipment condition and inventory, flagging maintenance, repair, or replacement needs to the Outdoor Pursuits Coordinator.
• Assist with seasonal transitions, gear changeovers, and activity area readiness.
• Safety & Risk Management: Follow Homewood's safety protocols on every activity, including equipment checks and weather and condition assessments.
• Maintain current certifications required for the role, including First Aid/CPR; Coach tier requires activity-specific coaching or instructional certifications and prior experience.
• Respond to incidents or concerns calmly and appropriately, following Homewood's protocols and escalating to leadership as needed.
• Communicate hazards, closures, or changing conditions promptly to the Outdoor Pursuits Coordinator and fellow team members.
• General Operations & Team Support: Maintain a clean, organized, and well-stocked Outdoor Pursuits base, including gear rooms, vehicles, and equipment storage.
• Communicate observations, needs, and service updates to the Outdoor Pursuits Coordinator.
• Support other Club Operations departments during peak periods as needed.
• Assist with special projects, events, and programming launches as assigned.
• Other duties as assigned.

Skills & Qualifications

• Attendant (Tier 1): entry-level outdoor recreation, hospitality, or guest service experience and on mountain ski and snowbard skills required; no prior guiding or coaching certification required.
• Coach (Tier 2): 1+ years of coaching, instructing, or activity leadership experience; relevant activity certification required, sport-specific certifications such as PSIA-AASI, USSA/USASA qualifications, youth coaching, first aid training.
• Current First Aid/CPR certification required, or ability to obtain prior to start.
• Comfortable and experienced working in winter outdoor mountain terrain and conditions.
• Strong interpersonal skills and a genuine enthusiasm for working with members, guests, and children.
• Valid driver's license in good standing.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Seasonal
• Full-time
• Non-Exempt
• Employer-sponsored 401k
• Employee Meals (Winter Only)
• Recognition Programs

Professional development and upward mobility opportunities.

Work-Family Culture

This is a tiered position: Tier 1 (Attendant) earns $24-$28 per hour; Tier 2 (Coach) earns $29-$35 per hour. The Company's good faith estimate of the hourly rate it expects to pay is based on applicable and specialized experience and location.

About Us

Located on the west shore of Lake Tahoe, Homewood Mountain Resort is a beloved four-season destination known for its stunning lake views, intimate slopes, and commitment to personalized guest experiences. We pride ourselves on creating a warm, welcoming environment for both guests and employees.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

Discovery Land Company and all US-based affiliate companies participate in e-Verify. Please see these notices for more information: Right to Work Notice and E-Verify Participation.