Outdoor Load-Out & Merchandising Specialist

Rural King; Tiffin (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

Rural King is seeking an Outside Recovery Associate to help load customer purchases into vehicles and support outdoor merchandising, pricing, and curb-appeal tasks. You’ll assist customers, manage load-out tickets, and help maintain a tidy exterior.

Cross-training across departments is encouraged, with a focus on safety and exceptional service. The role requires ability to operate forklifts and Telxon devices, stand for long periods, and work in a fast-paced retail environment.

Qualifications

• Ability to engage team in a fast-paced setting.
• Excellent verbal and written communication skills.
• Demonstrated ability to actively listen, ask relevant questions, and provide clear responses.
• Ability to operate independently with minimal supervision.
• Willingness to participate in cross-training.

Responsibilities

• Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
• Collect customer signatures for load out tickets to confirm successful transactions.
• Perform load outs for customers from the store to their vehicles, ensuring safe loading and a seamless shopping experience.
• Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers.
• Ensure accurate pricing of products for customer convenience.
• Keep the parking lot, corral, and designated areas clean and well-maintained.
• Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
• Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
• Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Learn through training programs, workshops, and webinars.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Team engagement

Effective communication

Active listening

Decision making

Adaptability

Independent work

Tech literacy

Tools

Telxon gun

Forklift

Pallet jack

Handheld devices

Job description

Rural King is seeking an Outside Recovery Associate to help load customer purchases into vehicles and support outdoor merchandising, pricing, and curb-appeal tasks. You’ll assist customers, manage load-out tickets, and help maintain a tidy exterior.

Cross-training across departments is encouraged, with a focus on safety and exceptional service. The role requires ability to operate forklifts and Telxon devices, stand for long periods, and work in a fast-paced retail environment.