Outdoor Guide

CIVANA Wellness Resort & Spa; Carefree (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Wellness classes access

Shift meal

Team & Friends & Family resort rates

Gas subsidy

Job summary

CIVANA Wellness Resort & Spa in Carefree, AZ is seeking an enthusiastic Outdoor Adventure Guide to lead ropes course activities and daily mountain biking and hiking outings for guests. This role requires weekend and holiday availability, rugged outdoor work, and a passion for health and wellness.

You will facilitate programs for corporate and social groups, maintain equipment logs, and support a high-energy, guest-focused team.

Qualifications

• Wilderness First Aid or First Responder Certification required.
• 1+ previous professional/educational experience as an Outdoor Adventure guide or educator.
• 2 years professional/personal experience hiking and mountain biking.
• 2 years’ experience in facilitation of high/low ropes elements or 2+ years climbing experience.
• Previous hotel/resort experience preferred
• Willing and able to work all shifts including weekends/holidays
• Must have reliable transportation
• Knowledge/passion in Health & Wellness

Responsibilities

• As an Outdoor Adventure Guide you will be responsible for:
• Facilitating the ropes course
• Leading groups of up to 8 on daily instructional mountain biking outings ranging from beginner to advanced, 2-15 miles in 2 hours
• Leading & tail groups of up to 20 on daily hiking activities, 3-12 miles, 200-1500 ft elevation, carrying up to 35 lb pack
• Facilitating programs for corporate and social groups in hiking, mountain biking, court activities, and team building events on the challenge course
• Assisting with all outdoor equipment maintenance and usage logs

Skills

Wilderness First Aid

First Responder

Outdoor guidance

Hiking experience

Mountain biking

Ropes course facilitation

Guest service

Reliability

Job description

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation Destination
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Generous Team Member & Friends & Family Resort rates and discounts
• $50 gas subsidy 25+ miles per month

Requirements

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.

Availability On All Saturdays, Sundays, And Holidays Is Required.

As an Outdoor Adventure Guide you will be responsible for:

• Facilitating the ropes course
• Leading groups of up to 8 on daily instructional mountain biking outings

ranging from beginner to advanced varying from 2-15 miles in 2 hours.

• Leading & tail groups of up to 20 on daily hiking activities ranging from easy

to very difficult and in the range of 3-12 miles, with elevation from 200-

1500ft while carrying up to a 35lb pack.

• Facilitating programs for corporate and social groups in hiking, mountain

biking, court activities, and team building events on the challenge course.

• Assisting with all outdoor equipment maintenance and usage logs.

Qualifications

• Wilderness First Aid or First Responder Certification required.
• 1+ previous professional/educational experience as an Outdoor Adventure guide or educator.
• 2 years professional/personal experience hiking and mountain biking.
• 2 years’ experience in facilitation of high/low ropes elements or 2+ years climbing experience.
• Previous hotel/resort experience preferred
• Willing and able to work all shifts including weekends/holidays
• Must have reliable transportation
• Knowledge/passion in Health & Wellness

Physical Requirements & Working Conditions

This role requires a high level of physical activity in an outdoor desert environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work outdoors for extended periods in varying weather conditions, including heat, sun exposure, wind, and uneven terrain
• Ability to stand, walk, hike, and/or bike for extended periods (2-6+ hours per shift)
• Ability to hike distances of up to 12 miles with elevation gains up to 1,500 feet
• Ability to lift, carry, and/or move equipment up to 35-50 pounds regularly (e.g., backpacks, biking gear, safety equipment)
• Ability to carry a loaded backpack up to 35 pounds over uneven terrain for extended distances

Ropes Course Requirements

• Ability to climb, balance, and maneuver at height on ropes course elements and structures
• Ability to ascend/descend ladders, platforms, and belay systems safely
• Comfort working at heights and facilitating participants on elevated elements
• Ability to manage safety equipment, including harnesses, helmets, ropes, and belay devices
• Ability to spot, assist, and support participants physically when needed
• Ability to bend, stoop, kneel, crouch, twist, and reach overhead as needed
• Ability to maintain balance and stability on uneven, rocky, or inclined surfaces
• Ability to safely mount, ride, and control a mountain bike on varied terrain
• Ability to use hands and arms for handling equipment, setting up courses, and assisting participants
• Ability to respond quickly in emergency situations, including navigating terrain at a faster pace if needed
• Ability to work in a physically demanding, fast-paced environment while maintaining a high level of guest service