Outdoor Gear Sales Associate — Help Guests Explore & Choose

Fenix Outdoor; Cambridge (MA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

401(k) with employer match

Paid time off

Product discounts and access to Fjällr

Outdoor events

Job summary

Fjällräven in Cambridge, MA is seeking a Retail Sales Associate to welcome guests, educate on products, and help them feel confident about outdoor purchases. This part-time role offers a competitive hourly rate and a chance to embody Fjällräven’s sustainability mission.

You will use GUIDE service methods to assist guests, handle basic store operations, and contribute to a welcoming, team-driven environment. Prior retail experience is helpful but not required.

Qualifications

• Strong verbal and interpersonal communication skills.
• Experience delivering thoughtful, people-centered customer service.
• Passion for sustainability and outdoor gear.
• Reliability and a proactive work approach.
• Willingness to learn point-of-sale systems and retail operations.
• Enthusiasm for collaborative, values-driven teamwork.

Responsibilities

• Deliver Exceptional Guest Experiences by listening, educating, and helping guests find the right gear.
• Build trust through thoughtful questions, product knowledge, and genuine connection.
• Drive Sales & Support Store Operations with confident purchasing decisions and daily tasks.
• Be Part of a Collaborative Team and participate in training for product and service standards.
• Live the Brand & Sustainability Mission by representing Fjällräven’s values and environmental initiatives.

Skills

Communication

Customer service

Sustainability

Reliability

POS systems

Teamwork

Job description

Fjällräven in Cambridge, MA is seeking a Retail Sales Associate to welcome guests, educate on products, and help them feel confident about outdoor purchases. This part-time role offers a competitive hourly rate and a chance to embody Fjällräven’s sustainability mission.

You will use GUIDE service methods to assist guests, handle basic store operations, and contribute to a welcoming, team-driven environment. Prior retail experience is helpful but not required.