Outdoor Gear Retail Lead — Assistant Store Manager

Sportsman's Warehouse; Traverse City (MI); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Industry Leading Employee Discounts

401K with Employer Match

Employee Stock Purchase Plan

Supplemental Insurance - STD, Critical

Employee Assistance Program

Job summary

Sportsman’s Warehouse is hiring an Assistant Store Manager to lead daily store operations and drive sales while delivering outstanding customer service. You will train and mentor sales staff, manage inventories, and ensure compliance with policies and procedures.

The role emphasizes leadership, team development, and operational excellence within our growing outdoor retailer network. Eligible candidates will have retail leadership experience and a relevant degree, with opportunities for career

Qualifications

• Experience as a retail leader.
• Leadership skills and business orientation.
• Strong organizational skills.
• Good verbal and written communication and interpersonal skills.
• Associate degree in Business Administration or related field preferred, with at least 2 years in retail leadership.

Responsibilities

• Carry out strategies to raise our customer pool, expand store traffic and optimize profitability.
• Assist with meeting sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high level of customer satisfaction through excellent service.
• Assist with store administration and ensure compliance with policies and procedures.
• Maintain and review inventory, labor, department and store sales reports as directed by management.
• Assist with oversight and audits of cycle counts and price changes.
• Review and sign off on gun log paperwork and keep store compliant with all ATF regulations.
• Assist with opening and closing procedures per company standards.
• Assist the Store Manager with Pro-Form, Spiff and ExpertVoice programs.
• Hire, train, coach and develop the Sales Associates, conduct personnel performance appraisals to assess training needs and build career paths, and administer disciplinary action as necessary.
• Enter and maintain Sales Associate schedules in time and attendance system and back up payroll functions in the Store Manager’s absence, following company guidelines.
• Assist the Store Manager with store events, hours, and employment opportunities on the Company website.
• Assist the Store Manager with the sales training program, ensuring that all employees receive the required training on a semi-annual basis.
• Supervise merchandising of entire store while maintaining company standards. Ensure that the entire store is clean, faced, and straight at all times.
• Work closely with buying staff to recognize sales trends and customer needs.
• Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store.
• Address all issues that arise from staff or customers (complaints, grievances etc.).
• All other duties as assigned

Skills

Retail leadership

Leadership skills

Organizational skills

Verbal & written communication

Mentoring

Education

Assoc degree in Business

Job description

Sportsman’s Warehouse is hiring an Assistant Store Manager to lead daily store operations and drive sales while delivering outstanding customer service. You will train and mentor sales staff, manage inventories, and ensure compliance with policies and procedures.

The role emphasizes leadership, team development, and operational excellence within our growing outdoor retailer network. Eligible candidates will have retail leadership experience and a relevant degree, with opportunities for career