Outdoor Gear Outfitter & Customer Service Pro

Sportsman's Warehouse; Crescent Springs (KY); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee Discount

ExpertVoice Program

Quarterly Bonuses

Product Protection Plans

Credit Card Sign-Up Incentive

Job summary

Sportsman’s Warehouse is hiring a part-time Customer Service Associate / Outfitter in Crescent Springs, KY. You will greet customers, share your outdoor passion, and help shoppers find gear for fishing, hiking, camping, or hunting while contributing to a welcoming store environment.

You’ll enjoy employee discounts, extra incentives, and opportunities for growth while supporting a team that values teamwork, integrity, and adventure.

Qualifications

• Deliver Exceptional Service: Greet every customer with a friendly smile, listen to their needs, and go above and beyond to ensure they have an outstanding experience in our store.
• Be a Knowledgeable Guide: Share your passion and expertise about outdoor activities, products, and destinations. Help customers find exactly what they need for their next adventure, whether it’s fishing, hiking, camping, or hunting.
• Maintain an Inviting Space: Keep the department clean, organized, and well-stocked, creating a welcoming environment that encourages customers to explore and enjoy.
• Promote Our Best Products: Educate customers on our products’ unique features and benefits, including protection plans and gear upgrades, to enhance their outdoor experiences.
• Support Team Success: Work collaboratively with teammates to ensure smooth store operations, handle customer requests efficiently, and create a positive atmosphere for everyone.

Responsibilities

• Purpose of Position: Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge, and embodying Sportsman’s Warehouse values in all interactions.
• Our Outfitters are the backbone of our stores, creating unforgettable experiences and being passionate advocates of our products.
• Join us in a dynamic, rewarding environment where you can grow your skills, earn additional rewards, and become part of a community that shares your passion for the outdoors.
• Some of the best discounts and incentives in the industry
• Comprehensive Health & Wellness Benefits: We offer medical, dental, and vision plans, with wellness incentives that can lower your health premiums.
• 401(k) with Company Matching: Plan for your future with our 401(k) retirement plan, including company matching after one year of service, with 100% vesting after three years.
• Employee Assistance Program (EAP): Access support and resources for emotional well-being, family, legal, and financial matters at no cost to you.
• Accident and Critical Illness Insurance: Gain peace of mind with coverage that helps you handle unexpected medical costs.
• HealthJoy App: A concierge service for navigating healthcare, available 24/7 to assist you with finding providers, telemedicine, and prescription savings.

Skills

Communication skills

Interpersonal skills

Outdoor knowledge

Education

High school diploma or equivalent

Job description

Sportsman’s Warehouse is hiring a part-time Customer Service Associate / Outfitter in Crescent Springs, KY. You will greet customers, share your outdoor passion, and help shoppers find gear for fishing, hiking, camping, or hunting while contributing to a welcoming store environment.

You’ll enjoy employee discounts, extra incentives, and opportunities for growth while supporting a team that values teamwork, integrity, and adventure.