Outdoor Gear Expert and Customer Experience

REI; Dillon (CO); On-site; USD 26,000 - 28,000; Full time

Job summary

REI Co-op in Dillon, Colorado is seeking a Store Sales Specialist who helps create great outdoor experiences by guiding customers, recommending memberships, and facilitating transactions on the floor.

You will keep merchandise organized, support store pickup, and stay ahead of trends with in-depth knowledge of REI products and services. The role emphasizes strong communication, teamwork, and a genuine passion for the outdoors.

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Communication

Open to feedback

Business judgment

Decision making

Prioritization

Resource management

Influence

Job description

REI Co-op in Dillon, Colorado is seeking a Store Sales Specialist who helps create great outdoor experiences by guiding customers, recommending memberships, and facilitating transactions on the floor.

You will keep merchandise organized, support store pickup, and stay ahead of trends with in-depth knowledge of REI products and services. The role emphasizes strong communication, teamwork, and a genuine passion for the outdoors.