Outdoor Gear Customer Service Champion

Bass Pro Shops; North Olmsted (OH); Hybrid; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Zusammenfassung

Bass Pro Shops is seeking a Customer Service Outfitter in West Chester, OH. The role focuses on greeting customers, guiding purchases, and handling returns with accurate refunds or exchanges.

The associate supports vendor interactions, promotes membership programs, and ensures a neat, well-stocked workspace while adhering to store policies. The position requires a high school diploma or equivalent and the ability to use a POS system, calculate discounts, and provide friendly service to customers

Qualifikationen

• High school diploma or equivalent experience required.
• Ability to calculate figures such as discounts and make change.
• Friendly and professional communication with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers and customers.
• Ability to operate computerized POS register system.

Aufgaben

• Greet customers promptly in a friendly manner and assist with buying decisions.
• Handle merchandise returns and process refunds or exchanges.
• Manage vendor visits and keep visitor logs and badges.
• Promote programs including CLUB Membership and in-store pick-up.
• Maintain clean, stocked work area and follow company policies.

Kenntnisse

Discounts and change calculations

Friendly communication

Teamwork/relations

POS system operation

Ausbildung

High school diploma or equivalent

Tools

POS system

Jobbeschreibung

Bass Pro Shops is seeking a Customer Service Outfitter in West Chester, OH. The role focuses on greeting customers, guiding purchases, and handling returns with accurate refunds or exchanges.

The associate supports vendor interactions, promotes membership programs, and ensures a neat, well-stocked workspace while adhering to store policies. The position requires a high school diploma or equivalent and the ability to use a POS system, calculate discounts, and provide friendly service to customers