Outdoor Enrollment & Customer Support Associate

Ark Mgt; Norco (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Flexible scheduling

Full training

Equipment provided

Growth opportunities

Job summary

Ark Mgt is hiring for an Enrollment & Customer Support role in the Orange County area, focusing on outreach in Anaheim, CA. You will engage residents, explain affordable services, and assist with enrollment while distributing phones and providing help.

The position offers full-time and part-time hours, outdoor work, and on-site training. A personal vehicle and smartphone with internet access are required. No prior experience necessary, but strong communication is a plus.

Qualifications

• Prior customer service or outreach experience is a plus — but not required.
• A personal vehicle is required to travel between outreach sites.
• A smartphone with internet access to complete work tasks.
• Strong interpersonal and communication skills.
• A genuine interest in community service and helping others.
• Must be able to work outdoors and have open availability.

Responsibilities

• Represent the company at various community-based outreach locations across the city.
• Engage with local residents, share information about affordable services, and assist eligible individuals with enrollment.
• Guide customers through the application process and ensure accurate documentation.
• Provide friendly, helpful support while distributing phones and answering questions.
• Maintain a clean and professional outreach setup and report daily activities to your team lead.

Skills

Customer service

Outreach

Interpersonal skills

Communication skills

Tools

Smartphone

Personal vehicle

Job description

Ark Mgt is hiring for an Enrollment & Customer Support role in the Orange County area, focusing on outreach in Anaheim, CA. You will engage residents, explain affordable services, and assist with enrollment while distributing phones and providing help.

The position offers full-time and part-time hours, outdoor work, and on-site training. A personal vehicle and smartphone with internet access are required. No prior experience necessary, but strong communication is a plus.