Outdoor Bike Rental Experience Specialist

Unlimited Biking; Hilton Head Island (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Unlimited Biking in Hilton Head Island is seeking a friendly Bike Rental Associate to help guests rent and return bikes, explain options, and keep operations running smoothly. You'll demonstrate bike features, manage inventory, upsell products, and ensure fast, accurate transactions using POS systems.

Strong communication and a welcoming attitude are essential. Prior retail experience and bilingual abilities are valued; you will contribute to a lively, outdoors-oriented team delivering memorable

Qualifications

• Experience in retail sales or grocery environment with customer interaction.
• Supervising experience is a plus.
• Bilingual abilities preferred to serve diverse customers.
• Accurate math and cash handling skills.

Responsibilities

• Greet guests and assist with bike rentals, returns, and inquiries using POS systems.
• Demonstrate bike features through product demos to engage customers.
• Stock bikes, accessories, and merchandise to maintain inventory and visual appeal.
• Upsell additional products to boost sales and satisfaction.
• Maintain accurate cashiering procedures during transactions.
• Provide excellent customer service in person and over the phone, with strong communication.
• Oversee rental procedures and ensure safety and bike maintenance.

Skills

Customer service

Communication

Bilingual abilities

Math ability

Upselling

POS systems

Tools

Point of Sale (POS) software

Job description

Unlimited Biking in Hilton Head Island is seeking a friendly Bike Rental Associate to help guests rent and return bikes, explain options, and keep operations running smoothly. You'll demonstrate bike features, manage inventory, upsell products, and ensure fast, accurate transactions using POS systems.

Strong communication and a welcoming attitude are essential. Prior retail experience and bilingual abilities are valued; you will contribute to a lively, outdoors-oriented team delivering memorable