Outbound Support Admin

Sonepar USA Inc; Katy (TX); In loco; USD 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development programs

Opportunity to become a shareholder

Disability insurance (short- and long‑

Life insurance for spouse and depend

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Descrizione del lavoro

Crawford Electric Supply, a part of the Sonepar group, seeks an Outbound Support Admin in Katy, TX. The role supports outbound processes, claims, and reporting while delivering solid customer service in a warehouse environment.

Join a team known for growth and a culture of teamwork, with benefits and development opportunities that support your professional future at Crawford Electric Supply.

Competenze

• High school diploma or equivalent required.
• Minimum two years relevant administrative experience.
• Familiarity with Microsoft Office software (Word, Excel, Outlook).
• Ability to communicate effectively.
• Good writing and analytical problem-solving skills.
• Ability to follow verbal and written instructions.
• Knowledge of organization, planning, records management and general administration.
• Ability to work independently and as part of a team.

Mansioni

• Manage outbound queue.
• File freight claims with inbound freight lines.
• Maintain location-to-location transfer report.
• Identify scheduled POs.
• Maintain reporting for indexing and PO compliance.
• Record and report all outbound freight discrepancies.
• Provide customer support.
• Other duties as assigned.

Conoscenze

Administrative experience

MS Office

Communication skills

Written communication

Organizational skills

Teamwork

Formazione

High school diploma or equivalent

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Position: Outbound Support Admin

Location: Katy, TX M-F, 10am-7pm

About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:

• Adapt: Effectively embrace new situation and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Manage outbound queue
• File freight claims with inbound freight lines
• Maintain location-to-location transfer report
• Identify scheduled PO's
• Maintain reporting for indexing and PO compliance
• Record and report all outbound freight discrepancies
• Provide customer support
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Minimum two years relevant administrative experience
• Familiarity with Microsoft Office software (Word, Excel, Outlook)
• Ability to communicate effectively
• Good writing, analytical problem-solving skills
• Ability to follow verbal and written instructions
• Knowledge of principles and practices of organization, planning, records management and general administration
• Ability to work independently and as part of a team

Environment: Warehouse environment

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.