Outbound Shipping Processor

WAI Global; Southaven (MS); On-site; USD 26,000 - 38,000; Full time

Job summary

WAI Global in Southaven, MS is seeking a warehouse associate to support outbound operations and aid in selecting, verifying, and packing orders to meet customer specifications.

The position runs Monday–Friday, 7:30am–4:00pm (1st Shift) and involves dock organization, data entry, and teamwork in a warehouse setting. Training and adherence to 5S and safety protocols are required.

Qualifications

• High school diploma or equivalent; 1 year of related experience preferred.
• Strong problem solving and ability to follow directions.
• Detail oriented with ability to handle multiple tasks.
• Able to read and interpret safety rules, SOPs and WIs.
• Good verbal communication and teamwork skills.

Responsibilities

• Maintain and organize daily dock assignments.
• Conduct hourly checks of the dock area.
• Read SOPs or WIs and follow stage plans.
• Operate material handling equipment (RF devices, label machines, scales, pallet jacks).
• Pack, re-box and label materials and transfer to staging areas.
• Enter data and complete daily production sheets.
• Follow 5S principles and safety protocols.
• Collaborate with team and participate in cross-training.

Skills

Problem solving

Follow instructions

Detail oriented

Multi-tasking

Team player

Reading & interpreting documents

Verbal communication

Education

High School Diploma or equivalent

Job description

Description

POSITION SUMMARY

The individual in this role will provide support for outbound operations using the queue management system. Additionally, this position will aid in the selection, verification, and packaging of orders, ensuring they meet the specific specifications and requirements of the customers.

Shift is Monday - Friday, 7:30am - 4:00pm (1st Shift)

Essential Duties And Responsibilities

• Maintain and organize daily dock assignments.
• Conduct regular hourly checks of the dock area.
• Read and interpret a variety of stage plans, Standard Operating Procedures (SOPs), or Work Instructions (WIs).
• Engage in physical activities to sort and move products effectively.
• Operate material handling equipment, such as RF devices, label machines, weight scales, and pallet jacks.
• Re-box and label materials, conduct weight counts for sales orders, and transfer materials to staging areas.
• Perform various duties, including organizing excess items from picking.
• Enter data accurately, including completing daily production sheets and other necessary transactions.
• Mark and tag containers with appropriate identifying information.
• Assemble product containers as required.
• Pack containers and re-pack damaged ones as needed.
• Install protective devices, like bracing, padding, or strapping, to prevent shifting or damage during transportation.
• Participate in a collaborative work environment utilizing effective communication and willingness to cross train to enhance team productivity, versatility, and skill development.
• Comply with comprehensive safety protocols and participate in ongoing training to ensure a secure work environment and maintain a safety-conscious culture.
• Follow all 5S principles and guidelines daily to optimize workflow, efficiency, and a clean work environment.
• Undertakes additional responsibilities and tasks as directed by management.

Requirements

QUALIFICATIONS (Education, Experience, & Skills required)

• ability to work Shift is Monday - Friday, 7:30am - 4:00pm (1st Shift)
• Preferred: High School Diploma or an equivalent qualification; 1 years' experience or an equivalent combination of education and experience.
• Demonstrates strong problem-solving abilities.
• Capable of following instructions and responding to management direction.
• Detail-oriented and able to handle multiple tasks simultaneously.
• Exhibits experience working collaboratively in a team environment.
• Has the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals.
• Possesses effective verbal communication skills

Licensing or other special certifications: n/a

Financial Responsibility

Does this job have budget responsibilities? No

Does this job have other financial responsibilities? No

Management/Supervisory Authority

Does this job manage or supervise associates?* No

Does this job supervise in multiple business units and/or countries? No

Work Environment

This role involves working in a warehouse setting. In the warehouse, standard equipment such as computers, phones, photocopiers, cameras, and material handling equipment (forklift, reach truck, order picker, etc.) are used.

Physical Demands

The physical demands described here are representative of those that must be met by employee to successfully perform the Essential Duties and Responsibilities:

• Standing Must be able to frequently remain in a stationary position
• Walking, Reaching and Handling Must be able to frequently move about inside the warehouse to access product and machinery, etc. Must be able to stand and walk 60% of time, lift up to 40 lbs. normal, up to 70 lbs. less than 10% of time.
• Seeing Frequently reads various documents and operates computer and other office tools/databases/equipment.
• Talking and Hearing Frequently communicates with colleagues, co-workers, and customers. Must be able to exchange accurate information in these situations.
• Manual Dexterity Frequently operates a computer and warehouse machinery.