Outbound Picking Lead

C.H. Robinson Worldwide; Indianapolis (IN); On-site; USD 23,450,000 - 23,451,000; Full time

Benefits offered by this job

Medical plans

Health Savings Account

401(k) with company match

Paid time off

Job summary

C.H. Robinson Worldwide is seeking a Lead Warehouse Associate in Indianapolis to train and mentor the warehouse team, oversee loading/unloading, and drive safety and efficiency across the operation.

You will lead by example, enforce SOPs, and resolve issues to maintain smooth material flow within the facility. The role emphasizes hands-on leadership, strong communication, and familiarity with WMS, Bills of Lading, and dock-to-stock procedures, with a Monday–Friday shift from 6:00am to 2:30pm.

Qualifications

• Must be at least 18 years old.
• Minimum 2 years of warehouse operations experience.
• Possess good physical stamina and coordination.
• Stand and/or walk for long periods daily while frequently bending, twisting, reaching, and lifting up to 50 lbs.
• Certified forklift operator.
• Must complete a pre-employment drug screen.
• Ability to work flexible hours and days.
• Familiarity with Bills of Lading, Shipping Manifests, Delivery Orders, etc.
• Excellent verbal communication skills.
• Ability to speak Spanish.

Responsibilities

• Support warehouse supervisory team in adhering to SOPs and ensure implementation.
• Train and troubleshoot WMS usage to maintain efficient organization.
• Receive goods from customers and suppliers, check paperwork and damages.
• Operate stand-up/sit-down forklifts and hand jacks for palletization and banding.
• Load and unload trailers/ocean containers professionally and without damage.
• Prepare outbound loads with proper paperwork, labeling, and ULD handling.
• Sign off Bills of Lading, verify counts and damages.
• Stage cargo safely and orderly within the warehouse.
• Maintain cleanliness and organization per SOPs and customer requirements.
• Contribute to development of new SOPs for new business or changes.
• Regular duties include cross-functional receiving, loading, picking, shipping; weekly bond checks.
• Execute Dock-to-Stock procedures and maintain security.
• Handle bonded import freight at ERTS per regulations.

Skills

Verbal communication

Spanish language

Safety-minded

Attention to detail

Education

High School Diploma or GED

Tools

Forklift operator

Job description

POSITION SUMMARY

C.H. Robinson is seeking a Lead Warehouse Associate to play a pivotal role in training, coaching, and overseeing our warehouse team. In this position, you'll ensure the safe and efficient loading and unloading of freight from trailers or ocean containers, maintaining the flow of materials within the warehouse. You will elevate our operations by implementing process enhancements, resolving issues, and achieving efficiency improvements. We’re seeking an individual who is dependable, detail-oriented, and safety-minded, capable of thriving in a fast-paced, deadline-driven environment.

Monday – Friday – 6:00am–2:30pm

DUTIES AND RESPONSIBILITIES

• Support warehouse supervisory team in adhering to standard operating procedures (SOPs) and ensure their implementation
• Assist warehouse team in utilizing Warehouse Management System (WMS), including training and troubleshooting, to maintain efficient warehouse organization
• Receive goods from customers and suppliers by offloading and loading vehicles, checking paperwork, weighing, measuring, and reporting discrepancies or damages
• Operate stand‑up, sit‑down forklifts, and hand jacks for palletization, stretch wrapping, and banding of cargo
• Load and unload trailers/ocean containers in a professional and damage‑free manner
• Prepare outbound loads by matching paperwork, labeling, and handling Unit Load Device (ULD) preparation
• Sign off Bills of Lading accurately, verifying counts and damages
• Stage cargo within the warehouse safely and orderly
• Maintain warehouse cleanliness and organization standards through general housekeeping
• Ensure quality standards are met according to standard operating procedures (SOP) or customer requirements, including reworking or recouping freight
• Contribute to the development of new SOPs related to new business, products, or process changes
• Site Specific: Regular duties include cross‑functional areas such as receiving, loading, picking, shipping, etc.
• Site Specific: Completion of weekly bond checks
• Site Specific: Execute Dock‑to‑Stock procedures and regulations at all times, maintaining building perimeter security and challenging anything or anyone untoward
• Site Specific: Handle bonded import freight into the External Temporary Storage (ERTS) facility in accordance with regulations and breakdown of inbound ULD’s as required

QUALIFICATIONS

• Must be at least 18 years old
• Minimum 2 years of previous warehouse operations experience
• Possess good physical stamina and coordination
• Could be required to stand and/or walk for long periods daily while frequently bending, twisting, reaching, and periodically lifting up to 50 lbs.
• Certified forklift operator
• Applicants in a warehouse role must complete a pre‑employment drug screen as part of a conditional job offer
• Site Specific: Ability to work flexible hours and days
• Preferred: High School Diploma or GED
• Familiarity with Bills of Lading, Shipping Manifests, Delivery Orders, etc.
• Excellent verbal communication skills
• Site Specific: Ability to speak Spanish
• Values a diverse and inclusive work environment

Compensation

Compensation Range $17.22 - $27.28The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer.

We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace.

We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities.

We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\\Disabled\\Veteran

BENEFITS & WELLBEING

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Why Do You Belong at C.H. Robinson?

We solve logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023‑24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.