Outbound - New Store/Rodeo Supervisor

Cavender's; Wilmer (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Cavender’s Wilmer distribution facility is seeking a Supervisor of New Store & Rodeo to oversee receiving, ticketing, labeling, staging, and shipping for new store and rodeo openings. You will lead a dedicated flow from receipt to ship, training associates and maintaining high standards for accuracy and scheduling.

You will partner with inventory, receiving, put-away, and outbound teams to prevent delays, enforce SOPs, and uphold safety.

Qualifications

• 2+ years of experience in warehouse, distribution, or fulfillment operations.
• Experience in a lead or supervisory role preferred.
• Strong understanding of ticketing, labeling, staging, and warehouse processes.
• Ability to lead teams, provide training, and manage performance in a fast-paced environment.
• Strong organizational, problem-solving, and communication skills.

Responsibilities

• Embody Cavender's Culture and lead by example.
• Supervise daily receiving, ticketing, labeling, staging, and shipping operations for new store/rodeo shipments.
• Train, coach, and provide direct feedback to associates to support growth.
• Ensure on-time, accurate ship dates and floor-ready inventory for openings.
• Communicate status and potential issues to leadership to prevent opening-day delays.
• Ensure SOPs, safety protocols, and quality standards are followed on every shift.
• Organize shifts, schedule coverage, and manage workload to meet demand.
• Validate ticketing and labeling accuracy against the assortment plan.
• Resolve shipment issues on the floor and drive continuous improvement.

Skills

Warehouse leadership

Ticketing & labeling

Supervisory experience

Organizational skills

Tools

Microsoft Office

WMS/OMS

Job description

The Supervisor of New Store & Rodeois responsible foroverseeing the receiving, ticketing, labeling, staging, and shipping of new store and rodeo receipts within Cavender’s Wilmer distribution facility, ensuring every unit arrives floor-ready for the store or rodeo’s opening day. Unlike steady-state receiving, put away, picking, and outbound, this role runs its own dedicated, self-contained flow from receipt to ship for each store or rodeo project. This role supports the Outbound Manager by leading the NewStore & Rodeo team,maintainingticketing and staging standards, and ensuring every shipment arrives complete,accurate, and on schedule for opening. The Supervisor of New Store & Rodeo plays a key role in training and developing associates, enforcing ticketing and labeling procedures, and serving as the primary point of communication with new store and rodeo teams throughout the process.

Duties and Responsibilities

• Embody the Cavender's Culture. Champion the Mission, Vision, Values, and Brand in every decision and interaction.
• Run the New Store & Rodeo floor. Supervise daily receiving, ticketing, labeling, and staging operations, keeping the team moving with purpose, accuracy, and urgency.
• Be the leader your associates need. Show up for your team every shift by training, coaching, and giving the kind of direct, honest feedback that helps people grow.
• Keepproductmoving accurately. Own thetimelyandaccurateticketing, staging, and shipping of new store and rodeomerchandiseso stores open with floor-ready inventory, not a backlog.
• Communicate proactively. Keep new store and rodeo leadership informed of ship status, expected delivery timing, and any issues that could affect opening day, so nobody is caught off guard on go-live.
• Hold the standard. Make sure ticketing, labeling, and staging SOPs and safety protocols are followed on every shift, by every associate.
• Organize the shift to win. Manage scheduling, workload distribution, and shift coverage against each store and rodeo's ship and openingdatesso the team is always positioned to meet demand.
• Trust but verify. Validate ticketing and labeling accuracy against the store's assortment plan and catch discrepancies before they become opening-day problems.
• Solve it on the floor. When ticketing errors, staging shortages, or shipping discrepancies surface, own the resolution, investigate, correct, and follow through.
• Own your space. Keep ticketing stations, staging lanes, and outbound trailers organized, clean, and ready to run.
• Keep score. Track productivity and performance metrics daily and give associates the real-time feedback they need to stayonpace and improve.
• Connect New Store & Rodeo to the broader operation. Stay aligned with inventory control, receiving, put away, and outbound teams so product flows without gaps or delays.
• Reinforce a culture of safety and compliance. Support company policies and safety standards with the same energy you bring to productivity — because protecting the team is part of the job.
• Report with clarity. Bring your manager a clear, honest picture of daily progress toward each store androdeo'sship date, along with issues and performance, to help leadership make good decisions fast.

Qualifications and Requirements

• 2+ years of experience in warehouse, distribution, or fulfillment operations.
• Previousexperience in a lead or supervisory role preferred.
• Strong understanding of ticketing, labeling, staging, and warehouse processes.
• Ability to lead teams, provide training, and manage performance in a fast-paced environment.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities and adapt to changing operational needs.
• Proficiencyin Microsoft Office and warehouse systems (WMS/OMS).
• Ability toworkflexible schedules, including weekends, holidays, and overtime as needed.

Preferred Skills

• Experience in retail or e-commerce distribution environments.
• Familiarity with ticketing systems, assortment plans, and new store opening timelines.
• Strong attention to detail and ability to ensure accuracy in high-volume operations.
• Experience training and onboarding new associates.
• Ability to work cross-functionally with multiple operational teams.

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at [phone] or visit your nearest Cavender’s store.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.