Outbound- Picking Supervisor

Cavender's; Wilmer (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Cavender’s is hiring a supervisor to run the picking floor, ensuring accurate, timely order release and replenishment. You will train associates, coach performance, and enforce SOPs and safety standards to keep operations efficient and safe.

Your leadership will align the picking team with put-away and packing/shipping, driving productivity and accuracy in a fast-paced retail distribution environment.

Qualifications

• 2+ years of experience in warehouse, distribution, or fulfillment operations.
• Lead or supervisory experience preferred.
• Understanding of picking, wave planning, and warehouse processes.
• Ability to train and manage performance in a fast-paced setting.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Proficient with Microsoft Office and warehouse systems (WMS/OMS).
• Ability to work flexible schedules, including weekends, holidays, and overtime as needed.

Responsibilities

• Operate and supervise the picking floor to ensure timely order release, accuracy, and replenishment.
• Train, coach, and give direct feedback to associates for growth.
• Own timely and accurate picking to support packing and shipping.
• Ensure SOPs, wave sequencing, and powered equipment safety standards are followed.
• Schedule and balance workload to meet daily wave and ship schedules.
• Validate pick accuracy against orders and catch discrepancies on time.
• Resolve floor-level picking errors and system discrepancies.
• Maintain organized pick modules, carts, and replenishment locations.
• Track productivity and provide real-time feedback to associates.
• Coordinate with put-away and packing/shipping teams to ensure smooth flow.
• Uphold safety and compliance policies and powered equipment safety.
• Report daily picking progress and issues to management.

Skills

Team leadership

Training & coaching

Performance management

Strong communication

Organizational skills

Problem solving

WMS/OMS proficiency

Microsoft Office

Scheduling & workload management

Attention to detail

Tools

WMS/OMS

Microsoft Office

Warehouse systems

Job description

• Embody the Cavender's Culture. Champion the Mission, Vision, Values, and Brand in every decision and interaction.
• Run the picking floor. Supervise daily wave release, order pulling, and replenishment operations, keeping the team moving with purpose, accuracy, and urgency.
• Be the leader your associates need. Show up for your team every shift by training, coaching, and giving the kind of direct, honest feedback that helps people grow.
• Keepproductmoving accurately. Own thetimelyandaccuratepicking of orders so packing and shipping never have to wait or wonder.
• Hold the standard. Make sure picking SOPs, wave sequencing, and powered equipment (PIT) safety standards are followed on every shift, by every associate.
• Organize the shift to win. Manage scheduling, workload distribution, and shift coverage against the day's wave and shipscheduleso the team is always positioned to meet demand.
• Trust but verify. Validate pick accuracy against orders andquantities, andcatch discrepancies before they become packing or customer problems.
• Solve it on the floor. When picking errors, short picks, or system discrepancies surface, own the resolution, investigate, correct, and follow through.
• Own your space. Keep pick modules, pick carts, and replenishment locations organized, clean, and ready to run.
• Keep score. Track productivity and performance metrics daily and give associates the real-time feedback they need to stayonpace and improve.
• Connect picking to the broader operation. Stay aligned with put away and packing/shipping teams so product flows without gaps or delays.
• Reinforce a culture of safety and compliance. Support company policies and safety standards, especially powered equipment safety, with the same energy you bring to productivity — because protecting the team is part of the job.
• Report with clarity. Bring your manager a clear, honest picture of daily picking progress, issues, and performance to help leadership make good decisions fast.

Qualifications and Requirements

• 2+ years of experience in warehouse, distribution, or fulfillment operations.
• Previousexperience in a lead or supervisory role preferred.
• Strong understanding of picking, wave planning, and warehouse processes.
• Ability to lead teams, provide training, and manage performance in a fast-paced environment.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities and adapt to changing operational needs.
• Proficiencyin Microsoft Office and warehouse systems (WMS/OMS).
• Ability toworkflexible schedules, including weekends, holidays, and overtime as needed.

Preferred Skills

• Experience in retail or e-commerce distribution environments.
• Familiarity with wave planning, pick-path optimization, and replenishment systems.
• Strong attention to detail and ability to ensure accuracy in high-volume operations.
• Experience training and onboarding new associates.
• Ability to work cross-functionally with multiple operational teams.

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and needassistancecompleting the application, please call Customer Service at [phone] or visit your nearest Cavender’s store.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.