Outbound Fulfillment Center Manager

Midwest Startups; Glendale, Northern (AZ, KY); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Quarterly profit-sharing bonus

Bi-Weekly travel stipends

Safety Shoes reimbursement

Team member recognition programs

Volunteer opportunities

Holiday pay and overtime

Referral Bonus Program

Forklift training programs

On-demand pay options

Health insurance

401k with match

Employee assistance programs

Paid time off

Paid holidays

Paid parental leave

Professional development opportunities

Job summary

Parts Town is seeking an Outbound Fulfillment Center Manager for our Glendale, AZ distribution center. You will lead outbound supervisors responsible for picking, packing, and shipping orders, driving initiatives to improve efficiency and reduce cycle times, and developing a high-performing team in a fast-paced environment.

The role requires 3–5 years in an operations supervisory/manager role, experience with engineered labor standards, strong data interpretation, and excellent English

Qualifications

• 3–5 years in an operations supervisory/manager role (Distribution Center experience preferred)
• Experience with Engineered Labor Standards
• Fluent in English with strong communication skills
• Ability to read and interpret data to forecast and drive workflow decisions

Responsibilities

• Improve team skills through cross training and schedule building
• Drive safety, teamwork, productivity, and quality initiatives
• Coach and develop the Distribution Center Supervisors
• Partner with Customer Experience to address order packaging quality issues
• Collaborate with Distribution Center leadership on process improvements and efficiency gains
• Develop capacity to pick, pack and ship orders with minimal WIP and fast pick-to-ship times
• Move around for long periods and lift up to 30 lbs unassisted
• Ensure labor resources are utilized effectively in outbound operations
• Improve workspace efficiency using 5S principles (Sort, Set In order, Shine, Standardize, Sustain)

Skills

Team leadership

Data analysis

Forecasting

Communication skills

Tools

HighJump

Syspro

AutoStore

MS Access

Job description

Description

Position at Parts Town

Outbound Fulfillment Center Manager

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat –

Bonus Fulfillment Perks

• Quarterly profit-sharing bonus
• Bi-Weekly Travel stipends
• Safety Shoes reimbursement program
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Holiday pay and opportunities for overtime
• Referral Bonus Program
• We offer forklift training programs
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

As the Outbound Manager (Internally known as Manager, OEM Parts Wrangler) of our brand new, state-of-the-art Distribution Center in Glendale, AZ you will help lead the team in the execution of shipping all customer orders out same day. You will manage the outbound supervisors responsible for the teams picking, assembling, packing, and shipping freight and parcel orders. You will drive department initiatives through planning, organizing, controlling, and directing outbound operations. You will coordinate outbound team members to generate a smooth workflow, and spearhead quality and cycle time reduction goals. You will manage team schedules, keep outbound work-in-process to acceptable levels, and build a daily staffing plan for outbound operations based on volume, labor projections. You will be a superior team-builder through coaching and developing team members, planning daily activities, making on-the-floor decisions to eliminate operational constraints and bottlenecks, and leading process improvement efforts. You will promote the Parts Town culture, core values, and commitment to Safety.

A Typical Day

• Improve team members skills through cross training and schedule building
• Drive safety, teamwork, productivity, and quality initiatives
• Coach and develop the Distribution Center Supervisors
• Partner with our Customer Experience teams to address any customer quality and order discrepancies related to order packaging
• Collaborate with Distribution Center VP, Outbound Director, and Supervisors on process improvement, implementing solutions and uncovering further opportunities to drive growth and efficiency gains
• Develop capacity to pick, pack and ship orders with minimal work-in-process and extremely fast pick to ship times
• You possess the ability to move around for long periods of time and consistently lift up to 30lbs unassisted
• Work closely with the Outbound Director to ensure labor resources are utilized effectively
• Improve workspace efficiency by utilizing 5S components (Sort, Set In order, Shine, Standardize and Sustain)

To Land This Opportunity

• You have 3-5 years of experience in an operations supervisory/manager role (Distribution Center experience preferred)
• You can read and interpret data to make forecasting and workflow decisions
• You have experience implementing and/or working with Engineered Labor Standards
• You thrive within a team atmosphere and independently manage assignments and tasks
• You display excellent communication skills with all levels of team members and you’re fluent in English (verbal and written)
• You demonstrate intermediate skills in Microsoft Excel (MS Access is a bonus)
• You have a working proficiency with HighJump, Syspro software, and AutoStore
• You possess the ability to move around for long periods of time and consistently lift up to 30lbs unassisted
• You have previous experience with warehouse management systems and warehouse control systems
• You’re looking to work Monday through Friday from 11:30 AM to 8:00 PM and are flexible to adjust your schedule as business needs require. You are also available to work Saturdays as needed.

About Your Future Team

Our Team is full of high-performing team members who have a passion and enthusiasm to work hard and play hard. We are very team-oriented and strive to live up to our core values of safety, integrity, passion, courage, and innovation each and every day!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $68,361.61– $102,123.53 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.