Assistant Operations Manager (Mid Shift)

Epson America Inc.; Plainfield (IN); Hybrid; USD 85,000 - 94,000; Full time

Benefits offered by this job

Annual bonus

Modern facility

Job summary

Epson America, Inc. is seeking an Assistant Operations Manager (Mid Shift) in Plainfield, IN to oversee distribution center functions—Inbound/outbound, inventory control, and rework—driving safety, efficiency, and cost savings.

The role emphasizes people leadership, data-driven decision making, and a culture of accountability. You will lead through supervisors and frontline staff, leveraging WMS platforms (SAP/EWM) to improve service levels, while partnering to meet customer and quality

Qualifications

• 2+ years of progressive warehouse or distribution leadership experience.
• Proven success coaching, developing, and holding teams accountable.
• Experience using warehouse management systems (WMS) such as SAP EWM.
• Ability to lead through supervisors and frontline staff.

Responsibilities

• Manage inbound, outbound, inventory control, and rework operations.
• Develop and implement performance standards and targets for the designated area.
• Coordinate outbound carrier schedules and ensure on-time shipments.
• Provide reporting, analyses, and recommendations to management.
• Hire, coach, and develop department personnel.

Skills

Leadership

Coaching

Team development

Accountability culture

Strategic thinking

Change leadership

Communication

Tools

SAP

EWM

WMS

Job description

Assistant Operations Manager (Mid Shift)

Location: Plainfield, IN, US

Company: Epson America, Inc

Salary Range: $85,000 - $94,000/yr.

Schedule: Monday - Friday, 10:00am - 6:30pm

About Epson

Epson is a global technology leader dedicated to enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. Across industries, from home and office to commercial and industrial solutions, Epson delivers innovative, efficient, and precise technologies that drive lasting impact.

We are seeking a Distribution Manager who leads with a people‑first mindset and a deep commitment to safety, operational excellence, and continuous improvement. This role oversees all warehouse functions—including inbound, outbound, inventory control, storage, and rework—ensuring our teams are supported, our processes are efficient, and our customer and quality commitments are consistently met.

The ideal leader builds a culture of accountability, engagement, and respect while empowering supervisors and frontline teams to perform at their best. By leveraging warehouse management systems, strong processes, and data‑driven decision making, the Distribution Manager will drive performance, enhance service levels, and deliver sustainable cost savings across the operation

Why Join Epson?

• Annual bonus
• Clean, modern facility

Employee Benefits

We offer an outstanding benefits package, including:

• Comprehensive medical, dental, and vision insurance effective on Day 1
• Generous paid time off, including vacation, sick leave, and holidays
• Annual bonus program for all employees
• 401(k) plan with company matching
• Tuition reimbursement, Employee Assistance Program, and much more!

Distribution Center Operations

• Manage all shift functions related to the physical shipping and receiving of inventory to ensure that all records are accurately maintained, inventory properly controlled, and orders filled in an efficient and timely manner.
• Develop and recommend performance standards and targets for designated area(s).
• Develop shipping, receiving and quality process recommendations to ensure maximum efficiencies are gained and performance standards are met.
• Ensure outbound carrier schedules and appointments are coordinated to meet targeted time frames.
• Ensure customer compliance requirements are adhered to for all outbound shipments.
• Provide reporting, performs analysis, and makes recommendations to Manager related to performance of designated area and implements improvements.
• Manage administrative functions related to shipping, receiving, inventory and other tasks as assigned.
• Participate in the development, actively supports, and executes safety, security, and facility maintenance programs.

Quality and Environmental Management Systems

• Ensure team is trained and utilizes Quality Management Systems (ISO 9001-2000) and Environmental Management Systems (ISO 14001).
• Ensure systems are continually improving.
• Participate in third party audits of the systems.

Relationship Management

• Responsible for hiring, motivating, evaluating, developing group/department personnel.
• Provide coaching and mentoring to team members.
• Advise management and provides recommendations on personnel and problem issues ( that require escalation).
• Build strong relationships with peers and Senior Managers to best meet company goals and objectives.
• Manage and leverages relationships with vendors for a specific product/service (best price, best product, etc).
• Maintain professional relationships with peers in other corporations and outside organizations.

Department Management

• Operate within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
• Develop and maintains written departmental standards and procedures.
• Directly contribute to development of tactical and annual operating plans, defining goals and objectives for the group.

What You’ll Bring

• 2+ years of progressive warehouse or distribution leadership experience, including leading through supervisors and frontline leaders
• Proven success coaching, developing, and holding teams accountable in a fair and consistent manner
• Strong leadership presence with the ability to build trust, motivate teams, and maintain visibility on the warehouse floor
• Demonstrated ability to create a culture of accountability, engagement, and respect aligned with company values

Operational & Strategic Expertise

• Experience in inbound, outbound, inventory control, and rework operations within a high-volume distribution environment.
• Strategic thinker with the ability to anticipate challenges, interpret performance metrics, and drive continuous improvement.
• Experience with WMS platforms (SAP, EWM, or similar) and process optimization initiatives.

Change & Business Leadership

• Experience leading operational or cultural change, including managing resistance constructively and sustaining improvements.
• Ability to align teams around clear goals, communicate effectively across functions, and reinforce company values through actions and results.

The starting annual base pay for this role is between USD $85,000 and $94,000 per year Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Nearest Major Market: Indianapolis
Job Segment: Facilities, Operations Manager, Shipping and Receiving, Relationship Manager, Warehouse, Operations, Customer Service, Manufacturing