OTP Care Coordinator

Coquille Tribe; Eugene, Northern (OR, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Coquille Indian Tribe in Oregon seeks a Behavioral Health Aid to provide case management and skill training to clients, coordinating with KWC clinics and community resources. The role supports housing, benefits access, and employment efforts and requires licensing/certification.

The position emphasizes cultural understanding, collaboration with treatment teams, and ongoing education. Travel to partner sites and home visits may be required; pre-employment screens apply.

Qualifications

• Certification as one of the listed credentials is required.
• At least one year of related behavioral health or SUD case management experience.
• Healthcare setting experience with Native American patients preferred.
• Experience organizing group and recreational activities.
• Ability to prioritize workload, multitask and meet deadlines.
• Proficiency in Microsoft Office and EHR systems.
• Valid Oregon driver’s license in good standing.

Responsibilities

• Collect and compile information for assessing client functioning and goals.
• Provide skill training for patients and clients to build health, functioning, budgeting, time management and job skills.
• Act as liaison with KWC clinics and community agencies.
• Provide case management and connect patients to resources and continuity of care.
• Assist individuals with public benefits eligibility when necessary.
• Assist housing and employment identification and applications.
• Coordinate care with the KWC treatment team, employers, advocates and others.
• Advocate for individuals to obtain needed resources.
• Coordinate with housing agencies to support housing resources.
• Pursue ongoing continuing education to stay current with best practice standards.
• Provide follow-up to patients and clients in person or by phone.
• Participate in outreach activities to engage participation non-coercively.
• Provide educational information about available services.
• Maintain all client documentation and billable services in the EHR.
• Demonstrate communication and conflict management skills.
• Attend care team meetings and other relevant meetings.

Skills

Individual & family interventions

Community culture knowledge

Interviewing & assessment

Crisis intervention

Community resources

Relationship building

Diversity & inclusion

Education

BH certification (or CADC/Recovery Mentor/Qualified MH Associate)

Tools

Microsoft Office

EHR systems

Job description

This position is a covered position as defined in the Coquille Indian Tribe Chapter 185 Child Protection Ordinance.
Candidate must pass a pre-employment drug screen and Criminal and Character Background Check.

SUMMARY OF MAJOR FUNCTIONS

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1.Collect and compile information for assessing client functioning and goals.
• 2.Provide skill training for patients and clients, including individual and group education, to build skills for health, improved functioning, budgeting, time management, organization, job skills, stress management, assertiveness, conflict resolution, vocational goals, or other patient-identified goals.
• 3.Act as a liaison as needed with KWC clinics and other community agencies.
• 4.Provide case management services for patients and clients based on needs identified in the individualized treatment plan, including connecting patients and clients to internal and external resources and supporting continuity of care.
• 5.Assist individuals with identifying, applying for, and maintaining eligibility for public benefits when necessary.
• 6.Collect and compile information to assist patients and clients in obtaining housing and/or employment as identified on a comprehensive service plan.
• 7.Coordinate care and services with the KWC treatment team, employers, job coaches/developers, advocates and others.
• 8.Advocate for individuals to obtain needed resources.
• 9.Coordinate with community housing agencies to assist patients and clients with substance use disorders or mental health to support housing resources.
• 10.Pursue ongoing continuing education to stay current/up to date with best practice standards.
• 11. Provide follow-up to patients and clients in person or by phone.
• 12. Participate in outreach activities necessary to offer services and engage participation in a non-coercive manner.
• 13. Provide educational information and materials to patients and clients regarding available services in the community and how to appropriately access them.
• 14.Maintain all client documentation in accordance with program standards and funding requirements, and submit billable services through the electronic health record (EHR), as applicable.
• 15.Demonstrate communication and conflict management skills.
• 16.Attend care team meetings, team huddles and other relevant meetings.

The above statements are intended to describe the general nature and level of work being performed by the employee. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required.

PHYSICAL REQUIREMENTS

This position requires the ability to manage stressful situations that are often part of mental health treatment provisions. Treatment activities will include facilitating and participating in a variety of outdoor treatment activities with moderate to challenging physical demands. Office work is primarily sedentary, although walking, bending, lifting packages, and working in small-enclosed areas will be involved. This position will occasionally travel to other locations to provide outdoor or community-based activities and/or provide service to patients and clients in their own homes.
The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.

KNOWLEDGE, SKILLS, AND ABILITIES

• 1.Knowledge of principles and techniques of individual and family interventions.
• 2. Knowledge of community structure, values, and culture of the population served.
• 3. Knowledge of principles and techniques of basic interviewing and assessment skills.
• 4. Knowledge and skills in crisis intervention.
• 5. Knowledge of community resources.
• 6.Ability to maintain effective working relationships with patients, /clients, families and with other staff members of KWC.
• 7.Ability to foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Coquille Indian Tribe.

Qualifications

• 1.Certification as a Certified Behavioral Health Aid, Certified Alcohol and Drug Counselor, Certified Recovery Mentor, or Qualified Mental Health Associate is required.
• 2.One year of related behavioral health or substance use disorder (SUD) case management experience.
• 3.Experience working in a healthcare setting and with Native American patients is preferred.
• 4.Experience organizing group and recreational activities.
• 5.Demonstrated ability to prioritize workload, organize work effectively, manage multiple responsibilities, and complete assignments accurately and within established deadlines.
• 6.Proficiency in Microsoft Office applications (including Outlook, Word, and Excel) and the ability to effectively use electronic health record (EHR) systems and other applications.
• 7.Current and valid Oregon driver’s license in good standing with no insurability issues as determined by the Tribe’s insurance carrier is required.