Otolaryngology Patient Care Concierge - Scheduling & Support

Providence Swedish Medical Center; Seattle, Northern (WA, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Providence Swedish Medical Center is seeking a Patient Care Coordinator to support patient flow and care coordination in Otolaryngology clinics. You will deliver customer service through check-in, registration, billing, and insurance support, while collaborating with clinical teams on scheduling and clinic operations.

Join our team to provide compassionate, high-quality care across all ages and benefit from a comprehensive benefits package and a values-driven workplace culture.

Qualifications

• 1 year of medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PCC position.

Responsibilities

• Coordinate information and support needed for the flow of patients at clinics.
• Assist with scheduling, registration, and billing/financial aide; coordinate patient care with clinical teams.

Skills

Medical office experience

Customer service

Job description

Providence Swedish Medical Center is seeking a Patient Care Coordinator to support patient flow and care coordination in Otolaryngology clinics. You will deliver customer service through check-in, registration, billing, and insurance support, while collaborating with clinical teams on scheduling and clinic operations.

Join our team to provide compassionate, high-quality care across all ages and benefit from a comprehensive benefits package and a values-driven workplace culture.