OTM Specialist | Oracle Transportation Expert (Hybrid)

Kuehne Nagel; Jersey City (NJ); Híbrido; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Health benefits

401k retirement savings

Descripción de la vacante

Kuehne+Nagel is seeking an Oracle Transportation Management expert to own end-to-end lifecycle, from planning to invoicing. You will diagnose issues, drive optimization, and partner with Operations and Finance.

This hybrid role in the U.S. requires 3+ years OTM experience, strong problem-solving, and the ability to train users across transportation management and billing, contributing to efficient global trade.

Formación

• Bachelor's Degree in IT or related field or equivalent work experience.
• 3+ years of hands-on Oracle Transportation Management (OTM) experience.
• 2+ years troubleshooting OTM including planning/optimization, shipment execution, tendering, and workflow issues.
• 2+ years supporting transportation financial processes (rates, billing, invoicing, settlements).
• Experience managing support tickets and root-cause analysis.
• 2+ years working with transportation, logistics, or supply chain operations.
• Experience training end users and maintaining SOPs for Oracle Transportation Management.

Responsabilidades

• Provide end-to-end functional and technical support across OTM modules (order management, planning, optimization, shipment execution, billing).
• Troubleshoot complex OTM issues, identify root causes, and coordinate with Operations.
• Manage support tickets and translate technical challenges into actionable solutions.
• Collaborate with Operations, Pricing, Finance, and vendors to resolve shipment and invoicing issues.
• Train users and develop SOPs, user guides, and troubleshooting documentation.
• Drive continuous improvement across OTM processes using data insights.

Descripción del empleo

Kuehne+Nagel is seeking an Oracle Transportation Management expert to own end-to-end lifecycle, from planning to invoicing. You will diagnose issues, drive optimization, and partner with Operations and Finance.

This hybrid role in the U.S. requires 3+ years OTM experience, strong problem-solving, and the ability to train users across transportation management and billing, contributing to efficient global trade.