OTC SAP SD Tech Lead — Drive Global Rollouts

TechDigital Group; Tampa (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is looking for a Tech Lead specializing in OTC SAP SD to enhance their support and maintenance operations. This role demands a strategic leader with extensive experience in Order-to-Cash processes and SAP systems. The ideal candidate will have a proven track record in team leadership, resource management, and implementing complex projects. Join a dynamic team where you can make a significant impact on the efficiency of SAP operations. If you are passionate about technology and leadership, this is an exciting opportunity to grow and innovate in a collaborative environment.

Qualifications

• 3-5 years experience as OTC SAP SD Tech Lead.
• Certification in SAP SD solutions is desirable.

Responsibilities

• Lead support and maintenance of OTC SAP SD systems.
• Implement global rollouts and manage complex OTC projects.

Skills

Order-to-Cash (OTC) processes

SAP SD

Team leadership

Resource management

S/4 HANA

ECC 6.0

Communication Skills

Data Analysis

Time Management

Education

Bachelor's degree in Computer Science or Information Technology

Tools

JIRA

Excel

MS Project

MS PowerPoint

Job description

Senior Lead – Agentic AI & Telecom Billing Transformation

Skills	Related skills	Mandatory	Skill Level	#of Years used, project where used
AI / Machine Learning	Yes	Intermediate
Generative AI	Yes	Expert
RAG & Knowledge Systems	Yes	Expert
Agentic AI	Yes	Expert
GenAI Frameworks	Yes	Expert
Programming & APIs	Yes	Expert
Data Engineering	Yes	Intermediate
Vector Databases	Yes	Advanced
Cloud Platforms	Yes	Intermediate
Cloud AI Services	Optional	Intermediate
DevOps / MLOps / LLMOps	Yes	Advanced
Containerization & Deployment	Yes	Intermediate
Monitoring & Observability	Optional	Basic
Security & Compliance	Yes	Intermediate
Telecom Domain	Optional	Basic
Analytics & Visualization	Yes	Intermediate

Key Responsibilities

Agentic AI Strategy & Program Ownership
Architecture & Solution Design
AI Governance, Risk & Compliance
Leadership & Stakeholder Management

Required Experience & Skills

Experience

5+ years of experience in AI/ML development , with strong Python‐based solution delivery
Deep domain experience in Telecom BSS & OSS , covering fixed, mobile, IoT, and converged services
Strong experience designing end‐to‐end BSS solutions across Sales, Marketing, Product, Finance, and Customer Care
Hands‐on experience with major telecom B/OSS COTS platforms (Amdocs, Netcracker, Comarch, Ericsson)
Solid understanding of TM Forum standards and processes
Experience with 5G architecture and core concepts , including network slicing and service enablement

Technical Skills

Programming: Python (NumPy, Pandas, Scikit‐learn, PyTorch, TensorFlow)
Generative AI & Agentic AI: OpenAI, LangChain, Hugging Face Transformers, LlamaIndex
Web & API Development: Flask, FastAPI, or Django
ML Lifecycle: Model training, evaluation, deployment, monitoring, and drift management
Data Engineering: Data ingestion, preprocessing, visualization (SQL, Pandas, Power BI, Streamlit)
Cloud & MLOps: AWS SageMaker, Azure ML, or GCP AI Platform; Git, Docker, CI/CD pipelines

Preferred Qualifications

Bachelor's or Master's degree in Computer Science, Data Science, or related field
Certification or specialization in AI/ML, Deep Learning, or Generative AI