OT System Administrator

SMC Corporation of America; United States; On-site; USD 75,000 - 105,000; Full time

Job summary

SMC Corporation of America is seeking an OT Network Administrator to support manufacturing and warehouse IT/OT networks. You will manage infrastructure, coordinate with IT, and help implement secure, reliable systems across facilities.

Ideal candidates have an associate degree in IT, 1+ year experience, and familiarity with AD, ITSM, SQL Server, VMware, and OT technologies such as HMI/PLC/SCADA. Excellent communication skills and a proactive mindset are essential.

Qualifications

• Associate degree in Computer Science or IT, or equivalent work experience.
• 1+ year of related OT/IT network administrator experience.
• Familiarity with ITIL4 Foundations or ITSM concepts.
• Proficient knowledge of operating systems, network systems, and IT architecture.
• Windows systems administration experience.
• Understanding of network threats and mitigation techniques.
• Experience with Active Directory Group Policy.
• Experience with SaaS concepts and technologies (IDM, MFA, M365, ITSM).
• Experience with MS SQL Server.
• WAN/LAN concepts and technologies.
• DNS, IPAM, NTP administration.
• Firewall concepts and technologies.
• VMware, vSphere environments.
• Excellent interpersonal communication skills.

Responsibilities

• Assist in managing, maintaining, and supporting the OT/IT network infrastructure.
• Act as liaison between the SMC Operational Division and IT teams.
• Review and recommend network-related hardware and software technologies, designs, and services.
• Troubleshoot and resolve network, application, and system issues.
• Coordinate changes to IT processes and systems (AD, backups, firewalls, switches, SQL, VMware) to minimize operational impact.
• Support current and legacy computer systems in OT environment.
• Respond to equipment downtime issues in the plant and coordinate outside resources as needed.
• Organize and schedule upgrades and maintenance without production interruption.
• Support technologies such as HMI, PLC, and SCADA.
• Other duties as assigned.

Skills

Windows systems administration

Active Directory

ITIL4 Foundations

ITSM concepts

SaaS concepts

IDM

MFA

M365

MS SQL Server

WAN/LAN concepts

DNS/IPAM/NTP

Firewall concepts

VMware vSphere

OT/IT liaison

Interpersonal communication

Education

Associate degree in Computer Science / Information Technology

Tools

VMware

Microsoft SQL Server

Active Directory

Job description

Job Description

PURPOSE

The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities.

ESSENTIAL DUTIES

• Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
• Act as liaison between the SMC Operational Division and IT teams
• Review and recommend network-related hardware and software technologies, designs, and services
• Troubleshoot and resolve network, application, and system issues
• Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
• Support current and legacy computer systems in OT environment
• Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
• Organize and schedule upgrades and maintenance without interruption of production
• Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
• Other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Collaborative team environment in a shared workspace
• Carry a company-provided phone & participate in on-call rotation
• General office, computer room, warehouse, and factory areas
• Off-hours work and travel as required
• Sitting for long periods
• Minimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTS

• Associate degree in Computer Science / Information Technology or relevant work experience
• 1+ years of relevant related experience in a similar role
• Basic understanding of ITSM Principles or ITIL4 Foundations certification
• Must have proficient knowledge of operating systems, network systems, and IT architecture
• Windows systems administration
• Understanding of network threats and appropriate mitigation techniques
• Experience Active Directory Group Policy
• SaaS concepts and technologies (IDM, MFA, M365, ITSM)
• Experience with MS SQL server
• WAN/LAN concepts and technologies
• DNS, IPAM, NTP administration
• Firewall concepts and technologies
• Experience with VMWare, vSphere environments
• Excellent interpersonal communication skills

Company Description

SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.

Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.

With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.