OT Support Operator (Second Shift) - Factory Systems

Anduril Industries; Asheville (NC); On-site; USD 86,000 - 112,000; Full time

Benefits offered by this job

Equity grants

Competitive benefits

Health coverage

Job summary

Anduril Industries, a defense technology company, seeks an OT Support Operator to handle hardware deployment, imaging, and hands-on support for OT systems across the Anduril Connected Factory in Asheville, NC. Build and flash images, deploy equipment, and provide basic technical support for factory hardware.

The role focuses on building machines, imaging OS, deploying gear, and maintaining documentation and inventory with occasional off-hours deployments.

Qualifications

• 1-3 years of experience in IT support or hardware deployment.
• Experience building computers and installing operating systems.
• Basic understanding of computer hardware.

Responsibilities

• Hardware Build & Deployment: Build and configure OT hardware including industrial PCs, control stations, and factory equipment; Flash OS images and software; Test hardware; Deploy to factory locations.
• Imaging & Configuration: Execute imaging operations; Install software and drivers; Verify deployments meet requirements.
• Basic Technical Support: Provide first-line hardware support; Handle deployment tickets; Perform swaps and reimaging; Escalate complex issues.
• Inventory & Asset Management: Track hardware inventory; Maintain asset records in systems; Receive and organize shipments; Assist with returns.
• Documentation: Follow SOPs for imaging and deployment; Document activities in ticketing systems; complete checklists.
• Logistics Support: Coordinate hardware movement; Support deployments during standard hours and occasionally off-hours; Assist with equipment setup.

Skills

Hardware deployment

Imaging OS deployment

Ticketing systems

Basic IT support

Documentation

Education

High school diploma or equivalent

Associate's degree or technical certification

Tools

Imaging tools

Asset management systems

OS installation

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

We are seeking an OT Support Operator to handle hardware deployment, imaging, and hands‑on support for our Operations Technology (OT) systems across the Anduril Connected Factory. This is an entry-to-associate level role focused on building machines, flashing images, deploying equipment, and providing basic technical support for factory hardware.

Key Responsibilities:

• Hardware Build & Deployment:
  • Build and configure OT hardware including industrial PCs, control stations, and factory equipment.
  • Flash operating system images and software packages onto devices following standard procedures.
  • Test hardware to ensure proper functionality before deployment.
  • Deploy configured hardware to factory locations across campus sites.
• Imaging & Configuration:
  • Execute imaging operations using provided tools and instructions.
  • Install software, drivers, and applications on factory systems.
  • Verify that deployed systems are working correctly and meet requirements.
• Basic Technical Support:
  • Provide first‑line support for hardware issues and assist with troubleshooting.
  • Handle incoming tickets for hardware deployments, replacements, and basic repairs.
  • Perform equipment swaps and reimaging to resolve issues.
  • Escalate complex problems to senior team members.
• Inventory & Asset Management:
  • Track hardware inventory including devices, spare parts, and equipment.
  • Maintain accurate records in asset management systems.
  • Receive, inspect, and organize incoming hardware shipments.
  • Assist with equipment returns and replacements.
• Documentation:
  • Follow standard operating procedures for imaging and deployment tasks.
  • Document deployment activities and issues in ticketing systems.
  • Complete deployment checklists and records.
• Logistics Support:
  • Coordinate hardware movement between campus locations.
  • Support deployment activities during standard hours and occasionally during off‑hours.
  • Assist with equipment setup at various factory locations.

Requirements:

Experience:

• 1-3 years of experience in IT support, hardware deployment, desktop support, or related technical role.
• Experience building computers, installing operating systems, or working with hardware.
• Basic understanding of computer hardware and software installation.

Technical Skills:

• Comfortable building and assembling computer hardware.
• Familiarity with operating system installation and imaging processes.
• Basic troubleshooting skills for hardware and software issues.
• Ability to follow technical instructions and procedures.
• Basic computer skills including use of ticketing systems and documentation tools.
• Willingness to learn new tools and technologies.

Personal Attributes:

• Detail‑oriented with focus on following procedures accurately.
• Good organizational skills and ability to manage tasks.
• Self‑motivated and able to work with minimal supervision.
• Good communication skills for working with team members.
• Comfortable working in factory/industrial environments.
• Flexibility to occasionally work non‑standard hours for deployments.
• Physical ability to lift and move equipment (up to 50 lbs) and perform hands‑on work.

Education:

• High school diploma or equivalent required.
• Associate's degree or technical certification is a plus but not required.

Certifications:

• CompTIA A+ or similar certifications are a plus but not required.

US Salary Range: $86,000 – $112,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top‑tier benefits for full‑time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

For more information, Explore Our Benefits.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third‑party service provider to conduct pre‑employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third‑party service provider provides risk‑intelligence services that may include analysis of sanctions and watchlists, adverse media, public‑record information, and other lawful open‑source or commercial data sources. This third‑party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.