OSS/BSS Program Lead — Telecom Transformation

Infosys; Tampa (FL); On-site; USD 102,000 - 132,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays and PTO

Job summary

Infosys is seeking a Technology Project Lead 2 to guide client-focused OSS projects in the US. The role emphasizes delivery management, stakeholder engagement, and ongoing process improvement across traditional telecom OSS/BSS domains. Relocation/travel to project locations may be required.

The candidate should demonstrate leadership, financial acumen, and strong client relationships to drive successful outcomes in a fast-paced engineering environment.

Qualifications

• OSS Program & Delivery Management experience in telecom.
• Leadership in Plan & Build for OSS domains.
• Technical program leadership in Java stack.

Responsibilities

• Define project objectives and scope aligned to business goals.
• Build and maintain client relationships with regular updates.
• Drive process improvement using methodologies and tools.
• Identify risks and implement mitigation strategies.
• Develop and run project estimates and manage budgets.
• Support technical and commercial proposals aligned to client needs.
• Plan resource allocation and conduct performance appraisals.
• Handle scope changes and update requirements and contracts.

Skills

OSS Program Mgmt

Telecom OSS/BSS Leadership

Plan & Build Leadership

Java Tech Leadership

Education

Bachelor's degree

Job description

Infosys is seeking a Technology Project Lead 2 to guide client-focused OSS projects in the US. The role emphasizes delivery management, stakeholder engagement, and ongoing process improvement across traditional telecom OSS/BSS domains. Relocation/travel to project locations may be required.

The candidate should demonstrate leadership, financial acumen, and strong client relationships to drive successful outcomes in a fast-paced engineering environment.