OSP Project Coordinator

Mainline, LLC; Charlotte (NC); Remote; USD 63,000 - 70,000; Full time

Job summary

A leading company specializing in fiber infrastructure solutions seeks a Project Coordinator. The role involves managing service orders, coordinating contractors, and ensuring effective communication with internal teams and customers. Ideal candidates are detail-oriented, possess strong administrative skills, and have experience in fiber optic construction.

Benefits

Full Benefits Package

Company Paid Life Insurance

Paid Time Off and Holidays

Qualifications

• Minimum 1-3 years of experience in OSP fiber optic construction.
• Must have administrative skills and ability to read construction drawings.
• Strong detail orientation is required.

Responsibilities

• Coordinates contractor job scope work and site walk-throughs.
• Manages end-to-end coordination of service orders.
• Prepares project reports for management review.

Skills

Excel

Verbal Communication

Written Communication

Problem Solving

Organization

Job description

At Mainline LLC, our core values—Clients, Community, and our Team—define who we are and guide our mission. We excel in delivering fiber infrastructure solutions with a commitment to efficiency, transparency, and unparalleled value for our Clients. We understand that our work not only impacts infrastructure but also shapes our Clients' brand reputation on a larger scale. Our Community Pillar is central to our service philosophy; we believe in making a positive difference in the communities we serve. We recognize that our greatest asset is our people—the Mainline Team. We are dedicated to cultivating a safe, healthy, and productive work environment that empowers our team to thrive.

At Mainline, we truly value our people as the heartbeat of our organization. Their passion and dedication drive the exceptional service we provide to our clients. With a steadfast focus on their safety, well-being, and productivity, we continuously enhance our approach to service delivery. This dedication is what sets us apart. That is the Mainline Way!

About the role

Project Coordinator provides general administrative and project support to the PMO Team. This role is responsible for managing the end-to-end coordination of service orders from order intake through successful service delivery. The ideal candidate will serve as a central point of contact for internal teams and external customers, ensuring that all project milestones, communications, and scheduling are handled efficiently and professionally.

What you'll do

• Coordinates contractor job scope work including permits, access, or ROW agreements where applicable.
• Keep all trackers and Site Tracker up to date.
• Responsible for ensuring the schedule, budget and details of a given task are well organized.
• Coordinates all customer implementation activities including site walk-throughs.
• Serves as point of contact and coordinator with developers, commercial customers, building owners, and utilities on joint trench projects.
• As projects are completed, perform tasks to close tasks in database/tool, reconcile assets, and generate reports to ensure proper closure of project.
• Helps direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget.
• Reviews status reports prepared by project personnel and makes modifications to schedules or plans as required.
• Prepares project reports as needed for management review.
• Works with internal teams to ensure a smooth transition of contracts, agreements, and expectations for project timeline and needs.
• Assist to meet milestones and project-specific requirements, including invoicing customers accordingly.
• Other duties as assigned.

Qualifications

• Minimum 1-3 years of experience in OSP fiber optic construction in similar role.
• Must be proficient in Excel, reading system maps, PDF drawings, construction drawings, etc.
• Must have experience working on a project team and managing milestone execution on projects.
• Self-motivated problems solver with the ability to balance multiple projects and priorities.
• Strong verbal and written communication skills. Must be organized, detail oriented and personable.
• Must have a construction background, preferably with telecommunications, administrative skills, computer skills, field/data entry background, ability to read and interpret maps, and a good understanding of fiber optic materials and construction.
• Positive attitude and willingness to learn.

Why Mainline?

• Excellent company culture!
• Full Time
• Full Benefits Package (Mainline LLC contributes 75% of the premiums for employee health coverage and 50% for the health coverage of dependent family members.
• Company Paid Life Insurance
• Paid Time Off and Holidays.

Equal Opportunity Employer

Mainline LLCis proud to be an equal opportunity employer and provides consideration for employment to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected by federal, state, or local anti-discrimination laws.

The pay range for this role is:

63,000 - 70,000 USD per year (Remote)

PMO

Remote (Charlotte, North Carolina, US)

Remote (Lexington, South Carolina, US)

Remote (Richmond, Virginia, US)

Remote (Atlanta, Georgia, US)

Remote (Columbia, South Carolina, US)

Remote (Winston-Salem, North Carolina, US)