OSP Manager

Hyper Networks, LLC; Norcross (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Hyper Networks, LLC in Norcross, GA is seeking an OSP Manager to lead fiber network installation projects and ensure quality from design to as-built.

You will manage remote teams, coordinate surveys, design reviews, and vendor relationships, report to the Project Manager, and hire/train staff.

The role requires a bachelor’s degree, 3–5+ years operations management in fiber, and travel; salary range is listed.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3-5+ years of operations management experience installing and maintaining fiber optic products and services.
• 2-4+ years managerial experience of small, remote, field-based teams.
• Ability to read and interpret blueprints and build plans.

Responsibilities

• Prepare or oversee the design of the Outside Plant Fiber Network from design to As-Built completion.
• Solicit, negotiate, and award installation jobs.
• Manage the project materials procurement cycle.
• Monitor installation subcontractor performance per SoW, Schedule, Budget, and Quality.
• Prepare status reports to customer and management.

Skills

Fiber network operations

Project leadership

Remote team management

Reading blueprints

MS Office / Google Docs

Problem solving

Communication

Safety awareness

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

Google Docs/Sheets

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

OSP Manager

FullTime Management Norcross, GA, US

Salary Range: $75,000.00 To $110,000.00 Annually

The OSP Manager will perform critical tasks that ensure quality installation and upgrades of the fiber network. This position reports to the Project Manager.

SUPERVISORY RESPONSIBILITIES

Recruits, interviews, hires, and trains new staff

Oversees the daily workflow of the department

Oversees Time and Attendance duties, e.g., approving timecards

Provides constructive and timely performance evaluations

Provides Management direction and counseling

Handles discipline and termination of employees in accordance with company policy

MAJOR DUTIES AND RESPONSIBILITIES

Prepare or oversee the design of the Outside Plant Fiber Network from beginning with Design through to a fully constructible job package to final As-Built completion in associated inventory systems

Solicit, negotiate, and award installation jobs

Manage the project materials procurement cycle

Monitor installation subcontractor performance in accordance with:

SoW, Schedule, Budget, and Quality

Prepare and submit status reports to customer and management

Support field and network engineers during testing phase as required

Handle distribution of work assignments, develop project completion dates, review and redline work prints

Client support and development including completion of job status tracking reports, client meetings and business development

Assist Project Manager with coordination and execution of surveys, design reviews, and close-out packages

Review project tracking reports to determine if projects are within budget and hitting targets

Preparation of reports in response to queries from the finance department

Prepare and update network documentation based on changes in network topology

Program manage OSP schedules, costs, and performance

KNOWLEDGE, SKILLS, and ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic knowledge of fiber optic theory which includes fiber loss, connector types, and the different types of fibers

Full knowledge of operating fiber optic splicing equipment

Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports

Demonstrated ability to use and care for fiber optic test equipment, ruby light, power meter, and OTDR and document test results accurately

Ability to manage remote teams to complete designated amount of work in a specified time frame (e. g. , quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.

Ability to climb and work at elevations (e. g. , from ladders, poles, lift trucks) exceeding 18 feet

Ability to work in confined spaces (e. g. , crawl spaces, utility holes)

Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70pounds

Ability to perform job activities outdoors in different weather conditions (e. g. , extreme cold and/or heat, inclement weather)

When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer

Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner

Demonstrated sound judgment and decision making

Critical thinking and complex problem solving

Reporting and prioritizing workloads

Handling multiple projects and deadlines in a fast-paced environment

Maintaining organized and accurate records

Working independently with minimal supervision

Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets

Knowledge of basic mathematics

Bend/squat/kneel/stand frequently

Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment

Demonstrating a high level of maturity and leadership

Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change

Ability to pass pre-employment screenings (motor vehicle, drug, and background)

EDUCATION and EXPERIENCE

Bachelor’s Degree or equivalent work experience

Valid Driver's license with satisfactory driving record

3-5+ years of operations management experience installing and maintaining fiber optic products and services

2-4+ years managerial experience of small, remote, field based teams

WORKING CONDITIONS

May be required to work long and unpredictable hours including weekends

Working outdoors in all types of weather

Exposure to dust, fluctuating temperatures, and periodic high noise levels

Hyper Networks. is an Equal Opportunity Employer. Employment opportunities at Hyper Networks are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.