OSP Field Fiber Engineer

LightPath; Phoenix (AZ); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company seeks an OSP Field Fiber Engineer to manage and optimize their fiber network. This role involves designing fiber routes, mentoring team members, and supporting customer service installations. Ideal candidates will have extensive telecom experience, strong organizational skills, and proficiency in GIS data management.

Qualifications

• 7+ years of telecom fiber network experience.
• Experience in training and mentoring team members.

Responsibilities

• Manage and utilize Lightpath's Fiber Network effectively.
• Design fiber routes for various services.
• Lead training sessions to enhance team knowledge.

Skills

Interpersonal Skills

Self-Motivation

Organizational Skills

Analytical Skills

Time Management

Education

4-year Engineering Degree

Tools

GIS-based Data Management Systems

Google Earth

MS Office

MS Visio

Salesforce

AutoCAD

Job description

OSP Field Fiber Engineer

Job ID: 1291126900

Location: AZ

Job Type: Remote

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers to meet new challenges and develop best practices for the future. Our focus on network excellence and a "customer first" approach drives us to build a talented workforce that reflects the diverse communities we serve.

Job Summary

The Fiber Design Organization manages Lightpath's fiber network, including usage, maintenance, and documentation. The OSP Field Fiber Engineer supports pre-sales engineering, customer service installation, maintenance, asset management within our GIS database, fiber trace analysis, vendor management, customer requests, and departmental needs. Employees will handle complex projects, develop innovative solutions, and mentor less experienced team members, reporting to the Fiber Design & Construction organization.

Responsibilities

• Manage and utilize Lightpath's Fiber Network effectively.
• Design fiber routes for services like Dark Fiber, Ethernet, SD-WAN, WDM, DIA, Small Cell, and FTT.
• Develop creative solutions using Lightpath assets to meet customer needs, considering distance, diversity, and routing requirements.
• Lead training sessions to enhance team knowledge of industry practices.
• Mentor peers on work practices and project specifics.
• Research databases and records for network design, fiber optimization, and customer communication.
• Create outputs detailing fiber paths and splicing work for installations, relocations, or restorations.
• Maintain accurate physical asset records in our GIS database.
• Support in-field customer maintenance and repair activities.
• Analyze fiber trace data to support service delivery and maintenance.
• Keep inventory and customer service records updated in our GIS database.
• Establish professional communication with internal and external customers and vendors.
• Organize work efficiently to maximize productivity.
• Perform additional duties as assigned by the manager.

Qualifications

• 7+ years of telecom fiber network experience, preferably in construction or design; a 4-year Engineering degree is a plus.
• Ability to work independently and self-motivate.
• Strong interpersonal skills for cross-functional communication.
• Experience in training and mentoring team members.
• Proficiency with GIS-based data management systems.
• Experience with Google Earth and kmz file management.
• Knowledge of fiber construction practices.
• Proficiency in MS Office, including MS Visio; Salesforce and AutoCAD experience are pluses.
• Strong organizational, analytical, and time management skills with the ability to prioritize.

Lightpath is an Equal Opportunity Employer committed to diversity and inclusion. We collect personal information for employment-related purposes, including background checks and compliance with applicable laws.