OSP Construction - Director of Operations

Broadstaff; Canton (GA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Company vehicle or vehicle allowance

Health, Dental, and Vision Insurance

401(k)

Paid Time Off

Professional development and career-op

Career advancement opportunities

Job summary

BROADSTAFF in Canton, GA is seeking a Director of OSP Operations to lead and scale broadband construction across multiple markets. This senior leadership role focuses on operational performance, financial results, customer satisfaction, and leadership development.

The selected candidate will oversee Operations Managers, Construction Managers, and Project Managers, manage P&L and forecasts, ensure safety, and drive continuous improvement to deliver projects on time and within budget.

Qualifications

• 7+ years of leadership experience in telecom, broadband, utility, or infra construction.
• Experience with fiber optic, aerial, and underground OSP construction.
• Proven ability to manage multiple projects and leadership teams across markets.
• Experience managing P&L, budgets, forecasting, and financial performance.
• Experience overseeing subcontractor relationships and capacity planning.
• Strong leadership, coaching, communication, and organizational skills.
• Ability to identify operational risks and implement corrective actions.

Responsibilities

• Lead multiple construction operations and project teams across markets.
• Manage operational P&L, revenue, margins, and budgets; forecast and act.
• Maintain strong customer relationships and address escalations.
• Plan labor, equipment, fleet, and subcontractor capacity.
• Drive standardized processes, KPIs, and continuous improvement.
• Promote safety culture and ensure OSHA/compliance.

Skills

Leadership

Project management

Strategic planning

Communication

Safety & compliance

Problem solving

Coaching and development

Tools

Scheduling software

Reporting systems

Job description

Director of OSP Operations

Broadstaff | Telecommunications & Broadband Construction

Salary: $120,000 - $150,000 per year (DOE)

Location: Canton Georgia (West Region Multi-Market Oversight)

Travel Required

About the Opportunity

Broadstaff is seeking an experienced Director of Operations to lead and scale multiple broadband and telecommunications construction operations across several markets. This is a senior leadership role responsible for operational performance, financial results, customer satisfaction, leadership development, workforce planning, and execution across a growing portfolio of projects. The ideal candidate brings a strong background in fiber, aerial, and underground OSP construction, along with proven experience leading Operations Managers, Construction Managers, and Project Managers across multiple regions. This individual will be responsible for driving performance, developing leaders, improving operational consistency, and ensuring successful project delivery while supporting continued business growth. This role offers the opportunity to join a rapidly growing organization and directly influence operational strategy, organizational development, and long-term business success.

Key Responsibilities

Operational Leadership

Provide leadership and oversight for multiple construction operations and project teams across several markets. Lead Operations Managers, Construction Managers, Project Managers, and other operational leaders. Establish clear expectations, accountability measures, and performance standards. Ensure projects are delivered safely, on schedule, within budget, and to quality standards. Support underperforming operations through coaching, problem-solving, and corrective action planning.

Financial Management

Maintain accountability for operational P&L performance. Monitor revenue, margins, labor costs, subcontractor spend, and operating expenses. Develop forecasts and implement corrective actions when performance targets are at risk. Partner with leadership to build operational budgets and financial plans.

Customer Engagement

Build and maintain strong customer relationships. Ensure commitments are met and expectations are clearly communicated. Address escalated customer concerns and support strategic account growth initiatives.

Resource Planning & Workforce Development

Forecast labor, equipment, fleet, subcontractor capacity, and operational resource requirements. Develop leadership teams capable of independently managing daily operations. Support talent acquisition, retention, succession planning, and leadership development efforts.

Operations Excellence

Drive operational consistency across markets through standardized processes and reporting. Establish key performance indicators and accountability measures. Identify operational risks early and implement proactive solutions. Lead continuous improvement initiatives focused on efficiency, profitability, and scalability.

Safety & Compliance

Promote and maintain a strong safety culture. Ensure compliance with OSHA standards, customer requirements, company policies, and contractual obligations. Hold operational teams accountable for safety, quality, and documentation standards.

Required Qualifications

• 7+ years of progressive leadership experience within telecommunications, broadband, utility, or infrastructure construction.
• Strong background in fiber optic, aerial, and underground OSP construction.
• Proven experience managing multiple projects, operations, and leadership teams across several geographic markets.
• Demonstrated success managing operational P&Ls, budgets, forecasting, and financial performance.
• Experience overseeing subcontractor relationships, performance, and capacity planning.
• Strong leadership, coaching, communication, and organizational skills.
• Ability to identify operational risks and implement effective corrective actions.
• Experience working with construction management, project management, scheduling, and reporting systems.
• Valid driver's license and ability to travel regularly.

Preferred Experience

• Broadband network construction
• Telecommunications infrastructure projects
• Multi-state construction operations
• Utility or outside plant construction
• EOS (Entrepreneurial Operating System) environment
• Large-scale fiber deployment programs

What We Offer

• Competitive Salary: $120,000 - $150,000 DOE
• Performance-driven leadership opportunity
• Company vehicle or vehicle allowance
• Company technology and business tools
• Health, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Professional development and career advancement opportunities
• Opportunity to lead high-impact telecommunications infrastructure projects

Broadstaff is an Equal Opportunity Employer.