Orthopedic Technician Supervisor (Sunset Hills) - Orthopedic Surgery

Washington University in St. Louis; St. Louis (MO); On-site; USD 58,000 - 90,000; Full time

Job summary

Washington University in St. Louis is seeking a supervisor to oversee clinical support staff and ancillary services across multiple site locations in Saint Louis, MO. Travel is required for this role.

You will train staff on casting, splinting, DME fittings, and wound care, while ensuring compliant documentation and proper billing. The role includes staffing management, hiring, and ongoing staff development within the clinical office environment.

Qualifications

• Associate degree or combination of education and experience may substitute for minimum education.
• Basic Life Support certification must be obtained within one month of hire date.
• Work Experience: Relevant Experience (5 Years)

Responsibilities

• Supervises support staff involved in clinical activities at clinical office sites, including training on casting, splinting, DME fittings, wound care, sutures and staples removal.
• Reviews daily provider schedules to ensure sites are appropriately staffed.
• Manages employee time off and overtime; provides clinical coverage as needed.
• Interviews and hires applicants; conducts annual reviews and salary recommendations.
• Ensures CMS guidelines are followed at all clinical sites.

Skills

DME

Orthopedic Casting

Orthopedic Splints

Clinical Leadership

Supervision

Epic Systems

Medical Terminology

Oral Communications

Patient Care

Education

Associate degree

BLS Certification

NBCOT Orthopedic Technologist (cert)

Tools

Epic Documentation

Job description

Location

SAINT LOUIS, MO 63127

Scheduled Hours

40

Position Summary

Supervises daily activities of clinical support staff, and ancillary services including DME (durable medical equipment), splinting and casting associated with patient care. Travel is required.

Job Description

• Supervises support staff involved in clinical activities at clinical office sites, which includes training staff on casting, splinting, DME fittings, wound care, suture and staple removal. Ensures staff are trained and audited on proper documentation when patient care is provided, and trains staff on proper billing for DME products.
• Reviews daily provider schedules to ensure sites are appropriately staffed.
• Maintains adequate workflow, coverage, and schedules which includes managing employee time off and overtime.
• Provides clinical coverage as needed.
• Interviews and hires applicants for positions, supervises training of new employees, conducts annual reviews, job performance counseling and makes salary recommendations.
• Resolves personnel problems, conducts meetings pertinent to staffing issues and documents appropriately.
• Meets frequently with direct reports, provide coaching and mentoring to staff.
• Assists manager with reviewing provider DME needs of new and existing products.
• Enters and reviews patient and staff safety events.
• Implements and maintains clinical office procedure and training manuals.
• Serves as a liaison between service provider, patient and support personnel.
• Orders supplies and manages inventory.
• Assists with clinical site inspection.
• Responsible for service recovery/patient concerns and maintaining patient complaint log.
• Ensures CMS guidelines are followed at all clinical sites.
• Performs other duties as assigned.

Working Conditions

Job Location / Working Conditions Normal office environment

Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations.

Equipment Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: Associate degree or combination of education and experience may substitute for minimum education.

Certifications /Professional Licenses : The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience: Relevant Experience (5 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

Required Qualifications:

Basic Life Support certification must be obtained within one month of hire date

Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Requirements

Training as an Orthopedic Technologist, Medical Assistant, Cast Technician, Certified Athletic Trainer or EMT (Emergency Medical Technician).

Certified Orthopedic Technologist by the NBCOT.

Preferred Qualifications

Education: No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses : Certified Athletic Trainer - Missouri Division of Professional Registration

Work Experience: Healthcare Office Setting (3 Years), Supervisory (3 Years)

Skills: Athletic Training, Clinical Leadership, Clinical Supervision, Durable Medical Equipment (DME), Effective Written Communication, Employee Scheduling, Epic Documentation, Epic Systems, Healthcare Customer Service, Individual Supervision, Medical Terminology, Oral Communications, Organizational Capability, Orthopedic Casting, Orthopedic Devices, Orthopedics, Orthopedic Splints, Supervision

Grade

C11

Salary Range

$58,300.00 - $90,400.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the