Orthopaedic Patient Care Coordinator | Scheduling & Insurance

Arrowhead Orthopaedics; Redlands (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Arrowhead Orthopaedics in Redlands, CA seeks a Patient Care Coordinator to support clinic operations. The role handles patient scheduling, insurance verifications, referrals, and authorization coordination while maintaining privacy and professionalism.

The temporary position runs about 3–6 months, with 40 hours weekly and a focus on accurate data entry, effective communication, and teamwork in a fast-paced orthopedic setting.

Qualifications

• Experience in medical scheduling and patient coordination.
• Knowledge of medical terminology, insurance verification, and prior authorizations.
• Strong organizational, multitasking, and time management skills.

Responsibilities

• Verify active insurance and proper registration for scheduled visits.
• Update patient insurance info and collect copayments at service time.
• Communicate with patients about deductibles and cash rates.
• Coordinate referrals and pre-certifications/authorizations with carriers.
• Notify and educate patients about insurance issues and next steps.
• Schedule or reschedule appointments based on treatment coordination.

Skills

Medical scheduling

Patient registration

Referral coordination

Healthcare administration

Verbal & written communication

Education

High school diploma or equivalent

Tools

EMR system

Job description

Arrowhead Orthopaedics in Redlands, CA seeks a Patient Care Coordinator to support clinic operations. The role handles patient scheduling, insurance verifications, referrals, and authorization coordination while maintaining privacy and professionalism.

The temporary position runs about 3–6 months, with 40 hours weekly and a focus on accurate data entry, effective communication, and teamwork in a fast-paced orthopedic setting.