Orthodontic Integration Specialist - Greater Atlanta

LightForce; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Paid holidays

Medical/dental/vision coverage

401k retirement plan

Parental leave

Fringe benefits

Job summary

LightForce Orthodontics seeks an Integration Specialist to onboard and grow the LightForce system in orthodontic practices. You will apply clinical expertise to map workflows, deliver training, and enable doctors and staff to fully adopt the LightForce platform.

Collaborating with sales and marketing, you will prioritize opportunities, mentor partners, and use analytics to drive decision making while traveling up to 65–75% across Atlanta, other parts of Georgia and Alabama.

Qualifications

• Clinical certification in dentistry or Orthodontics (RDH, EF, CDA, RDA, LDA etc.)
• 5+ years of relevant work experience in Orthodontics
• Valid Driver's license and ability to travel up to 65-75% of the time in Atlanta, other parts of Georgia and Alabama

Responsibilities

• Provide clinical support to doctors to achieve onboarding and full integration in orthodontic practices.
• Foster positive relationships with entire practice teams within targeted practices and partners to modernize and grow the business using LightForce system.
• Deliver Clinical Training and presentations virtually and in person to maximize implementation and utilization of LightForce technology and refine office processes.
• Demonstrate leadership by being customer focused, strategic, and results-driven; develop skills continuously.
• Jointly lead and manage the new customer onboarding training strategy and deliver full integration with doctors and staff.
• Strategically work with sales, marketing, and commercial support to prioritize opportunities.
• Mentor internal and external partners on best practices in clinical implementation.
• Stay active with orthodontic organizations to stay abreast of trends affecting our business.
• Provide clinical input for product development and software enhancements using current industry knowledge.
• Use data/analytics to help customers drive decision making.
• Orchestrate internal resources to optimize customer experience and promote LightForce solutions.
• Diagnose results, lead triage/execution, and communicate outcomes to leadership; manage multiple projects.
• Manage travel bookings within guidelines and ensure timely expense reporting.
• Be creative, self-disciplined, and capable of completing critical tasks independently with urgency.

Skills

Self-motivated

Eager to learn

Resourceful

Problem solver

Reliable

Punctual

Team player

Education

Clinical certification in dentistry or Orthodontics (RDH, EF, CDA, RDA, LDA etc.)

5+ years of relevant work experience in Orthodontics

Valid Driver's license and travel up to 65-75% (Atlanta, GA & AL)

Job description

About LightForce

LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes.

Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care.

Learn more at www.lf.co

Description

As a LightForce Integration Specialist, you will drive the onboarding, adoption, and growth of the LightForce’s orthodontic system in orthodontic practices. You will apply your clinical expertise and demonstrate comprehensive knowledge of orthodontic office processes, workflows, and knowledge of the LightForce sales strategy, to identify opportunities for growth and accelerate revenue and higher case volume. You will build and leverage influential relationships with doctors and staff by providing them with tailored clinical and operational insights with training to enable and inspire them to modernize and grow their business by utilizing the LightForce system.

While collaborating with the sales team, you will perform a thorough customer “current state” assessment, prioritize and created defined work path with each targeted customer to facilitate full adoption of the LightForce system through business needs, by creating and leveraging training resources and implementing processes and procedures with doctors and staff, while maintaining a positive customer experience. As a representative of LightForce Orthodontics, you are instrumental in communicating with customers, internal teams and leaders.

Essential Duties and Responsibilities

• Provide clinical support to doctors to achieve the goal of LightForce onboarding and full integration in orthodontic practices.
• Foster positive relationships with entire practice teams within targeted practices. Build relationships with partners, utilizing a consultative and collaborative approach with the common goal inspiring our customers to modernize and grow their business utilizing the LightForce system.
• Deliver Clinical Training and presentations both virtually and in person to a variety of customer types as well as internal audiences, to maximize implementation, utilization and integration of LightForce technology and refining office processes.
• Demonstrate leadership by being customer focused, displaying strategic thinking, having a global and company mindset, focusing on results, and continuously developing skills.
• Jointly lead and manage the new customer onboarding training strategy, assist with resource and tool development, and deliver full integration with both doctors and staff of orthodontic practices.
• Strategically work with sales and marketing and commercial support functions to prioritize opportunities.
• Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices.
• Stay active and engaged with important orthodontic related organizations to stay abreast of trends and changes in orthodontics that impact our business or customers.
• Utilize up to date knowledge of the orthodontic industry to provide clinical input for new product development and software enhancements
• Utilize data/analytics to help customer’s drive decision making
• Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of LightForce solutions.
• Diagnose positive and negative results and lead triage and execution, accordingly, communicating results to leadership. Handle multiple projects simultaneously, prioritizing tasks based on organizational need and judgment.
• Effective and independently manage booking of travel within company guidelines; ensuring to adhere to personal expenses and expense reporting requirements in a timely manner
• Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency

Education and Experience

• Clinical certification in dentistry or Orthodontics (RDH, EF, CDA, RDA, LDA etc.)
• 5+ years of relevant work experience in the related health industry specifically Orthodontics
• Valid Driver's license and ability to travel up to 65-75% of the time in Atlanta, other parts of Georgia and Alabama

Required Qualifications

• Self-motivated
• Eager to learn
• Resourceful
• Problem solver
• Reliable and Trustworthy
• Punctual
• Team player

Physical Demands

• While performing the essential functions of this job, an individual is regularly required to sit or stand, walk, travel (vehicle and plane), see, use hands and arms, listen, and speak.

Work Environment

• Work is generally performed in an open office, sedentary position.

Perks and Benefits (US Employees Only)

• Unlimited PTO for exempt employees
• 10 paid holidays per year
• Generous premium coverage for medical, dental, and vision plans
• Group plan voluntary life insurance
• Fringe benefits
• 401k retirement plan
• Paid parental leave
• Allowances for those in commercial sales positions
• Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.