Orthodontic Assistant

Shelby American, Inc.; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading orthodontic practice is seeking a full-time Orthodontic Assistant to join a dynamic team in Milwaukee. No prior experience is necessary as we provide comprehensive training. Ideal candidates will exhibit excellent communication skills, a passion for patient care, and a collaborative spirit. Enjoy work-life balance with no nights or weekends, and access a range of benefits including medical and retirement plans.

Benefits

Medical benefits

Dental benefits

401k retirement plan

Paid time off

Generous bonus system

Qualifications

• Familiarity with medical/dental terminology is a plus.
• Basic computer skills and writing proficiency required.
• Ability to stand and walk for extended periods.

Responsibilities

• Prepare and sanitize treatment units before each patient.
• Anticipate and assist the orthodontist during procedures.
• Maintain strict confidentiality according to HIPAA guidelines.

Skills

Effective communication skills

Proficiency in multitasking

Customer Service

Education

High school diploma or equivalent

Job description

Description

Are you looking for great benefits, compensation, flexibility, and a company that cares about you even after you clock out? Do you enjoy crafts or other projects using your hands? Does helping others make you happy? If so, a career at Bubon Orthodontics may be right for you!

No experience is needed! We're happy to train the right candidate and set them up for success in a career they'll love! We value the importance of work/life balance, and we never work nights or weekends!

If any of the above interests you, we want you to join our TEAM! We're hiring a full-time Orthodontic Assistant for our fun, fast-paced multi-location practice. We are looking for an energetic, results-focused team player with excellent communication and organizational skills, who is passionate about helping our patients achieve beautiful smiles!

Why join the Bubon Orthodontics team? That's easy! The environment, perks, and opportunities! We offer amazing medical, dental, and retirement benefits, as well as a generous bonus system, paid time off, 401k, and more! We provide a strong performance culture with a highly trained team, and are supported by doctors who are dedicated to creating a great environment for our patients and team.

We pride ourselves on helping our team succeed, both in and out of the office! We provide on the job training and continuing education to help our team develop their skills and grow within the company!

Our state-of-the-art orthodontic practice is headquartered in Waukesha, with 15 locations throughout the surrounding area. Each member of our team commutes between more than one office location, in nearby proximity to one another, so you must have reliable transportation. As part of our team, you will contribute to the success of the practice by having a positive attitude and collaborative team support, as well as delivering the highest quality of orthodontic patient care.

We are primarily looking for candidates who would like to work at our Milwaukee, Franklin, Wauwatosa, and Waukesha offices.

Patient Flow

• Prepare and sanitize treatment units before each patient.
• Greet and seat patients promptly, ensuring they are never left unattended.
• Anticipate and assist the orthodontist during procedures.
• Accurately chart patient procedures, including charges, codes, and scheduling for follow-up visits.
• Dismiss patients while explaining procedures and progress to parents.
• Maintain strict confidentiality according to HIPAA and other relevant guidelines.
• Perform other duties as assigned or as necessary to support the operations of the clinic

Clinical Procedures

• Master and perform all tasks outlined in the training checklist.
• Use downtime effectively and proactively.
• Provide support to clinic operations and assist the clinical team during unexpected appointment delays.
• Support Treatment Coordinator (TC) as needed.

Requirements

• High school diploma or equivalent
• Reliable transportation
• Familiarity with medical or dental terminology is a plus
• Proficiency in basic computer skills and writing
• Effective communication skills, both verbal and written
• Proficient in multitasking and prioritizing responsibilities in a fast-paced environment while maintaining meticulous attention to detail
• Consistently showcases versatility in thriving independently and contributing constructively to team dynamic
• Willingness to assist colleagues and contribute to the overall success of the clinic
• Maintain a professional appearance and behavior at all times
• Flexibility to adapt to changing situations and patient needs
• Ability to provide exceptional customer service to patients and their families
• Strong hand-eye coordination
• Full range of motion
• Able to stand and walk for extended periods of time
• Maintaining a positive and proactive attitude