Orlando Warehouse Supervisor - Lead Ops & Team Coach

Jingdong Development France; United States; On-site; USD 60,000 - 81,000; Full time

Job summary

JINGDONG Logistics is seeking a Warehouse Supervisor in Orlando, FL. You'll lead daily warehouse operations at our busy distribution center, ensuring efficiency, accuracy, safety, and quality while coaching a team of warehouse associates.

The role requires 3+ years in a warehouse or 3PL, with at least 1 year in a supervisory capacity. Mandarin language skills are a plus as we collaborate globally; JD Logistics offers a fast-paced environment and opportunities for growth.

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL environment.
• At least 1 year in a lead or supervisory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems preferred.
• Bilingual in Mandarin preferred.

Responsibilities

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate execution of customer orders.
• Monitor productivity, adjust workflows, and address bottlenecks.
• Supervise a team of warehouse associates; train, coach, and mentor team members.
• Allocate labor and assign tasks to meet operational goals.
• Conduct cycle counts and inventory audits to maintain accuracy.
• Monitor quality control and enforce product/order discrepancies.
• Enforce adherence to all warehouse safety protocols and company SOPs.
• Promote a clean, organized, and safe work environment.
• Communicate shift updates, challenges, and results to Warehouse Manager.
• Collaborate with internal teams and clients to troubleshoot operational issues.

Skills

Leadership

Team management

Inventory control

Safety procedures

Communication

Mandarin (preferred)

Tools

WMS

Job description

JINGDONG Logistics is seeking a Warehouse Supervisor in Orlando, FL. You'll lead daily warehouse operations at our busy distribution center, ensuring efficiency, accuracy, safety, and quality while coaching a team of warehouse associates.

The role requires 3+ years in a warehouse or 3PL, with at least 1 year in a supervisory capacity. Mandarin language skills are a plus as we collaborate globally; JD Logistics offers a fast-paced environment and opportunities for growth.