Organizational Change Manager

San Diego Gas & Electric; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a highly motivated Organizational Change Manager to support a vital SAP implementation within their Transmission Department. This remote role is crucial for ensuring a smooth transition for employees while maximizing the adoption of the new SAP system. The ideal candidate will have extensive experience in change management and project management, particularly within the utility sector. You will be responsible for developing comprehensive change management plans, engaging with stakeholders, and delivering effective training programs. Join a forward-thinking company that values innovation and collaboration, and make a significant impact on their operations.

Qualifications

• 8+ years of OCM/PM experience required.
• Experience in the utility industry and familiarity with SAP preferred.

Responsibilities

• Develop and execute change management strategies for SAP implementation.
• Conduct impact assessments and manage stakeholder communications.

Skills

Organizational Change Management (OCM)

Project Management (PM)

Communication Skills

Stakeholder Management

SAP Familiarity

Job description

San Diego Gas & Electric provided pay range

This range is provided by San Diego Gas & Electric. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70.00/hr - $90.00/hr

Day-to-Day

A company based in San Diego is seeking a highly motivated and experienced Organizational Change Manager (OCM) to support a critical SAP implementation within their Transmission Department. This role will be instrumental in ensuring a smooth transition for company employees and maximizing the adoption and utilization of the new SAP system. The successful candidate will possess a strong understanding of change management principles, excellent communication skills, and experience working within complex project environments, ideally within the utility industry.

Responsibilities:

1. Develop and execute change management strategies: Collaborate with project leadership and stakeholders to develop comprehensive change management plans that address the people side of the SAP implementation. This includes stakeholder analysis, communication planning, training strategies, and resistance management plans.
2. Stakeholder Management: Identify key stakeholders within the Transmission Department and across the organization impacted by the SAP implementation. Develop and execute targeted communication and engagement plans to ensure buy-in, address concerns, and foster a positive attitude towards the change.
3. Communication Planning and Execution: Create and implement a robust communication plan to keep stakeholders informed about the project progress, system changes, and training opportunities. Utilize various communication channels, including email, intranet, presentations, and town hall meetings.
4. Training Development and Delivery: Collaborate with training teams to develop and deliver effective training programs that equip employees with the necessary skills and knowledge to use the new SAP system. This may involve developing training materials, conducting training sessions, and providing post-implementation support.
5. Impact Assessment: Conduct thorough impact assessments to understand the effects of the SAP implementation on various roles and processes within the Transmission Department. Use this information to tailor change management activities and address potential challenges.
6. Resistance Management: Identify and address potential resistance to the change. Develop strategies to mitigate resistance and foster a culture of acceptance and adoption.
7. Change Readiness Assessment: Monitor change readiness throughout the project lifecycle. Identify potential gaps and develop action plans to address them.
8. Post-Implementation Support: Provide ongoing support to users after the system go-live. This may include developing user guides, FAQs, and providing troubleshooting assistance.
9. Measure and Report: Track key metrics to measure the effectiveness of change management activities. Provide regular reports to project leadership on progress and identify areas for improvement.
10. Collaboration: Work closely with project managers, IT teams, business analysts, and other stakeholders to ensure alignment and effective execution of the change management plan. Stay up-to-date on change management best practices and methodologies, and apply them to the project.

Required Skills & Experience

• 8+ years of OCM/PM experience
• Experience working with/for a utility company
• Familiarity with SAP

Nice to Have Skills & Experience

• Experience with OCM during an SAP implementation

REMOTE ROLE

- Hours: 6/7 AM-3/4 PM PST

Pay: $70hr - $90hr

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Project Management, Strategy/Planning, and Business Development
• Industries: Utilities