Organizational Change Management/Training Coordinator

Vertiv Co; Westerville (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Travel up to 25%

Job summary

Vertiv in Westerville, OH is seeking an Organizational Change Management and Training Coordinator to design, develop and deliver training programs and communications for the Global Product Development Office. This role focuses on creating clear, scalable learning content and enablement assets that drive adoption of new systems.

The position partners with stakeholders to deliver effective learning solutions, applies instructional design and adult learning principles, and supports project

Qualifications

• Bachelor's degree in Instructional Design, Communications, organizational change management or related field.
• 2-3 years working in a learning or organizational change management capacity.
• Experience with Organizational Change Management concepts, frameworks, or methodologies.
• Proficiency in instructor-led and virtual training facilitation for large groups.
• Experience with content creation tools such as Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office.

Responsibilities

• Design and deliver training in e-learning, video, instructor-led, and blended formats including job aids, assessments, and learning journeys.
• Apply instructional design and adult learning principles to build audience-specific content based on learner analysis.
• Coordinate with Learning & Development and Organizational Change Management (OCM) to publish, test, and maintain content.
• Develop storyboards, scripts, multimedia assets, and communications materials that support change and business objectives.
• Create scalable, localization-ready content for global audiences.
• Review and edit all materials for clarity, consistency, accuracy, and accessibility.
• Support training and communications activities from design through deployment.
• Track timelines, milestones, and resources to manage efforts.
• Partner with OCM, program managers, subject matter experts, and stakeholders to develop and refine materials.
• Communicate project status, elevate risks and dependencies, and incorporate feedback on time.
• Stay current on instructional design methods, learning technologies, and AI-assisted development tools.
• Use learner feedback and project outcomes to improve future deliverables.
• Participate in peer reviews and share best practices, tools, and templates across the team.

Skills

Change management

Instructional design

Adult learning principles

Project coordination

Stakeholder collaboration

Learning & development

Agile methods

Scrum

Effective communication

Facilitation

Education

Bachelor's degree in Instructional Design, Communications, organizational change management or related field

Tools

Articulate Rise

Storyline

Canva

Adobe Creative Suite

Vyond

PowerPoint

Excel

Job description

Job Description

Job Title: Organizational Change Management (OCM)/ Training Coordinator

Reports to

VP, Organizational Change Management

Function/Department

Global Vertiv

Location

Westerville, OH

Vertiv, an $8.0B global organization with more than 37,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities. We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions.

Job Summary

The Organizational Change Management (OCM)/ Training Coordinator supports the design, development, and delivery of training programs and communications materials for the Global Product Development Office (GPDO). This role focuses on creating clear, impactful training materials, communications, process change assets and enablement solutions that ensure the adoption and utilization of new and updated systems and processes. The Training and Organizational Change Coordinator partners with stakeholders to deliver effective learning solutions while supporting project coordination, process documentation activities, and change adoption activities.

Experience and background in learning and development, communications, industrial psychology and/or organizational change management frameworks required.

Responsibilities

• Design and deliver training in e-learning, video, instructor‑led, and blended formats including job aids, assessments, and learning journeys
• Apply instructional design and adult learning principles to build audience‑specific content based on learner analysis
• Coordinate with Learning & Development and Organizational Change Management (OCM) to publish, test, and maintain content
• Develop storyboards, scripts, multimedia assets, and communications materials that support change and business objectives
• Create scalable, localization‑ready content for global audiences
• Review and edit all materials for clarity, consistency, accuracy, and accessibility
• Support training and communications activities from design through deployment
• Track timelines, milestones, and resources to manage efforts
• Partner with OCM, program managers, subject matter experts, and stakeholders to develop and refine materials
• Communicate project status, elevate risks and dependencies, and incorporate feedback on time
• Stay current on instructional design methods, learning technologies, and AI‑assisted development tools
• Use learner feedback and project outcomes to improve future deliverables
• Participate in peer reviews and share best practices, tools, and templates across the team

Requirements

• Bachelor's degree in Instructional Design, Communications, organizational change management or related field
• 2-3 years working in a learning or organizational change management capacity, ideally within a transformation initiative
• Experience with Organizational Change Management concepts, frameworks, or methodologies
• Proficiency in instructor‑led and virtual training facilitation for large groups
• Ability and desire to work in a rapid environment supporting significant growth and capability building demands
• Experience working with Scrum and Agile methods
• Experience creating e‑learning modules, job aids, work instructions, technical documentation, and assessments
• Experience with content creation tools such as Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office (particularly PowerPoint and Excel)
• Familiarity with Learning Management System platforms (for example, Docebo, Cornerstone, Blackboard, Workday) and basic LMS administration
• Familiarity with AI tools and enablement efforts
• Strong project coordination skills including planning, multitasking, and meeting deadlines
• Effective communication and collaboration skills across multiple business levels, including senior levels
• Prosci certification desired

This role is in our Westerville, Ohio headquarters 5 days per week with domestic and international travel up to 25%.

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

Our Core Principles

Safety. Integrity. Respect. Teamwork. Inclusion.

Our Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Vertiv Behaviors

• Own it
• Act with urgency
• Foster a customer‑first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv ("NYSE: VRT") brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].