Organizational Change Management Lead

Dormakaba USA, Inc.; Indianapolis (IN); Hybrid; USD 110,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Parental Leave

401k Matching

Tuition Reimbursement

Learn & Grow

LinkedIn Learning

Job summary

dormakaba USA, Inc. in Indianapolis, IN is seeking a hybrid Organizational Change Management Lead to drive the SAP S/4HANA and Salesforce migration, ensuring adoption and minimal disruption through communications, training coordination, and stakeholder engagement.

The role requires 3+ years leading complex change in manufacturing, cross-functional collaboration, and the ability to bridge office and shop-floor cultures; Salesforce and PROSCI/CCMP certification are preferred, with a bachelor’s

Qualifications

• 3+ years of high-impact OCM experience guiding teams through SAP S/4HANA transformations.
• Proven track record in manufacturing, bridging office and operations cultures.
• Able to manage multiple priorities and work across cross-functional teams.
• Experience collaborating with project managers and business leaders.

Responsibilities

• Develop and execute change management strategies aligned to business goals and adoption outcomes.
• Conduct impact assessments, readiness analyses, and risk evaluations for organizational change.
• Create and manage integrated enablement plans including comms, training, engagement, and reinforcement.
• Partner with project managers to embed change activities into implementation plans.

Skills

OCM experience

SAP S/4HANA

Stakeholder engagement

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

SAP S/4HANA

Job description

Position Overview

dormakaba is seeking a (hybrid) Organizational Change Management Lead based in Indianapolis, IN. The Organizational Change Management Lead is responsible for leading and executing the organizational change management strategy for the Indianapolis facility's migration to SAP S/4HANA and Salesforce, ensuring high adoption, minimal business disruption, and sustained behavioral change through effective communication, stakeholder engagement, and training coordination.

HIRING SALARY RANGE: Base Salary $110,000 - $135,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

What you will do

• Develop and execute comprehensive change management strategies and plans aligned to business objectives, project goals, organizational priorities, and desired adoption outcomes for large-scale and enterprise-wide initiatives
• Conduct organizational change impact assessments, stakeholder analyses, readiness assessments, and risk evaluations to identify impacts to people, processes, technology, roles, and organizational culture
• Develop, implement, and manage integrated change enablement plans, including communication, training, engagement, reinforcement, and resistance management strategies
• Partner closely with project managers, business leaders, and cross-functional teams to embed change management activities into overall project and implementation plans

What we require

• 3+ years of high-impact OCM experience, specifically guiding teams through complex SAP S/4HANA transformations
• A proven history of success in manufacturing settings, demonstrating an ability to bridge the cultural gap between "office" and "operations"
• Demonstrated ability to manage multiple priorities and complex initiatives simultaneously
• Strong collaboration skills and ability to work effectively across cross-functional teams

What we prefer

• Prior experience managing change for Salesforce
• Professional Change Management Certification (PROSCI, CCMP, or equivalent)
• Bachelor's degree in Business, Organizational Development, Psychology, Communications, or a related field

What we offer

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One
• Supporting your career development with our Tuition Reimbursement Program
• Robust culture supporting internal advancement with our Learn and Grow Program
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management - as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.