Organizational Change Management Demo Analyst

Ibility LLC; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, Vision

Short/Long Disability

Health Savings Account

401k

Unlimited PTO / Holidays

Job summary

Ibility LLC is seeking an experienced Momentum Subject Matter Expert to support product demonstrations, stakeholder engagement, and user adoption within a federal client environment. The ideal candidate will translate complex Momentum concepts into clear business language, lead demos, and build realistic sandbox data to support use cases.

Strong communication and problem-solving skills are essential to succeed in a fast-paced setting.

Qualifications

• Bachelor’s degree in Business or related field.
• 4+ years of Momentum experience in a large federal contract or agency environment.
• Experience leading product demonstrations, training sessions, workshops, or stakeholder presentations.
• Strong knowledge of Momentum functionality, business processes, and system capabilities.
• Ability to translate technical information into plain language for business users and stakeholders.
• Experience configuring and maintaining sandbox or test environments with test data.
• Strong analytical and problem-solving skills with real-time troubleshooting.

Responsibilities

• Serve as the Momentum SME, leading product demonstrations for clients, stakeholders, and end users.
• Demonstrate Momentum functionality and business processes to technical and non-technical audiences.
• Prepare and maintain demo-ready sandbox environments with test data for use cases.
• Develop realistic datasets and end-to-end business scenarios to showcase system functionality.
• Translate complex concepts into clear, user-friendly language for stakeholders and end users.
• Respond to questions during demonstrations, workshops, and meetings with timely guidance.
• Troubleshoot and resolve issues in real time during demos and presentations.
• Collaborate with cross-functional teams to reflect customer requirements and best practices.
• Support user adoption, training, and organizational change management activities.

Skills

Momentum

Demonstrations

Stakeholder

Training

Sandbox

Communication

Change management

Education

Bachelor’s degree in Business or related field

Tools

Sandbox environments

Job description

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day - to inspire people, create cool stuff, and make a lasting impact on the world!

Ibility is seeking an experienced Momentum Subject Matter Expert (SME) to support product demonstrations, stakeholder engagement, and user adoption efforts within a federal client environment.

This role requires a highly motivated professional with deep Momentum expertise who can effectively showcase system capabilities, translate complex technical concepts into clear business-focused language, and serve as a trusted advisor to stakeholders at all levels.

The ideal candidate will have experience supporting large federal contracts, developing realistic demonstration scenarios, and preparing sandbox environments and test data to support business use cases.

This individual must be a critical thinker who thrives in a fast-paced environment, can quickly adapt to changing priorities, and confidently troubleshoot functional and system-related questions in real time during demonstrations, workshops, and client engagements.

Strong communication, presentation, and problem-solving skills are essential to successfully bridge the gap between technical teams and business users while driving understanding and adoption of Momentum capabilities.

Primary Responsibilities:

• Serve as the Momentum Subject Matter Expert (SME), leading product demonstrations for clients, stakeholders, and end users
• Demonstrate Momentum functionality, business processes, and system capabilities, tailoring presentations to technical and non-technical audiences
• Prepare and maintain demo-ready sandbox environments, including loading, validating, and managing test data that supports customer business use cases and demonstration scenarios
• Develop and maintain realistic datasets and end-to-end business process scenarios to effectively showcase system functionality
• Translate complex technical concepts, system functionality, and business processes into clear, user-friendly language for stakeholders and end users
• Respond to stakeholder and user questions during demonstrations, workshops, and meetings, providing timely and accurate guidance
• Analyze, troubleshoot, and resolve functional and system-related questions in real time during demonstrations and presentations
• Partner with functional, technical, and program teams to ensure demonstrations accurately reflect customer requirements, business processes, and best practices
• Support user adoption, training, and organizational change management activities by serving as a trusted advisor on Momentum capabilities and processes
• Continuously enhance demonstration content and scenarios based on customer feedback, evolving requirements, and new system capabilities

Minimum Requirements:

• Bachelor’s degree in Business or related field
• Minimum 4 years of hands-on Momentum experience supporting a large federal contract or federal agency environment
• Demonstrated experience leading product demonstrations, training sessions, workshops, or stakeholder presentations
• Strong knowledge of Momentum functionality, business processes, and system capabilities
• Proven ability to translate technical information into plain language for business users, stakeholders, and end users
• Experience configuring and maintaining sandbox or test environments, including loading and validating test data
• Strong critical thinking, analytical, and problem-solving skills with the ability to evaluate issues and identify effective solutions
• Demonstrated ability to troubleshoot and answer functional and system-related questions in real time
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and deadlines
• Excellent verbal and written communication skills with strong presentation and facilitation abilities
• Ability to work independently and collaboratively with cross-functional teams

Preferred Qualifications:

• Experience supporting Momentum implementations, enhancements, upgrades, or modernization initiatives
• Experience working with federal financial management, acquisition or budgeting processes
• Experience presenting to executive leadership and senior stakeholders
• Experience developing training materials, demonstration scripts, business scenarios, and user adoption content
• Familiarity with organizational change management and user adoption strategies
• Experience collaborating across functional, technical, and business teams to resolve complex issues
• Demonstrated ability to adapt presentations and demonstrations based on audience needs and stakeholder feedback
• Relevant Momentum, business analysis, project management, training, or related certifications
• Consulting experience supporting federal government clients

We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits Include:

• Health, Dental, and Vision Plans
• Short Term Disability/Long Term Disability/Life Insurance/Accidental Death and Dismemberment
• Health Savings Account
• Unlimited Paid Time Off / 11 Federal Holidays Off
• 401k

Compensation:

The salary range provided is an estimated range and is subject to change based on the applicable LCAT, education, experience, qualifications, and contract requirements. Actual compensation may be higher or lower than the posted range and will be determined based on the candidate’s qualifications and the requirements of the position.